OutsideCalls,Answering
Page-103
Outside Calls, Answering
Therearemanytypesofoutsidecallsthatyoucananswerfromyourterminal.Youcantellalotaboutthe
callcominginbylisteningforringing,watchingyourterminal'skeysandcheckingthedisplay(ifyouhave
one).Alsousethechartbelowasaguide.AskyourCommunicationsManageraboutthedifferenttypesof
callsyouareexpectedtoanswer.
Youmayhavelineandloopkeysonyourterminal.Alinekeyisdedicatedtoaparticularoutsideline.When
youpressthelinekeytoansweracall,youalwaysgetthesameline.Aloopkeyworksjustlikealinekey,
exceptthatitisforanylineinapresetlinegroup.Whenyoupressaloopkeytoanswer acall,youget
whicheverlineinthegrouphappenstoberinging.
Forthistypeofcall... Youhear... Andsee...
OutsideCallthatringsyour
terminal(Ifyouhavealine
keyforit)
Tw
oquickring-repeated LINEflashingslowly(red)
CALL1flashingslowly
DirectInwardLine
1
(Ifyou
havealinekeyforit)
Twoquickring-repeated
LINEflashingslowly(green)
CALL1flashingslowly
OutsideCallorDILthat
ringsyourterminal
(Ifyou
don'thavealinekeyforit)
Twoquickring-repeated
CALL1flashingslowly
OutsideCallthatjust
flashes
alinekeywithout
ringing
NoRinging
LINEflashingslowly(red)
CALL1flashingfast