Nomadix AG2500 - Online Help (Webhelp)

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ACCESS GATEWAY

Introduction 33

Online Help (WebHelp)

The Access Gateway incorporates an online Help system called “WebHelp” which is accessible through the

Web Management Interface (when a remote Internet connection is established following a successful

installation). WebHelp is HTML-based and can be viewed in a browser.

WebHelp is useful when you have an Internet connection to the Access Gateway and you want to access

information quickly and efficiently. It contains all the information you will find in this User Guide.

For more information about WebHelp and other online documentation resources, go to Online

Documentation and Help on page 49.

Main Page

Product Information3
Table of Contents5
Introduction13
About this Guide13
Organization14
Welcome to the Access Gateway15
- Product Configuration and Licensing15
Key Features and Benefits16
- Platform Reliability16
- Local Content and Services16
- Transparent Connectivity16
- Billing Enablement17
- Access Control and Authentication17
- Security17
- 5-Step Service Branding17
NSE Core Functionality19
- Access Control20
- Bandwidth Management20
- Billing Records Mirroring21
- Bridge Mode21
- Class-Based Queueing21
- Command Line Interface24
- Daylight Savings Time and IANA Time Zone Support24
- Dynamic Address Translation25
- Dynamic Transparent Proxy25
- End User Licensee Count25
- External Web Server Mode25
- Facebook Authentication25
- Home Page Redirect26
- Inat26
- Information and Control Console27
- Initial NSE Configuration28
- Internal Web Server28
- International Language Support28
- IP Upsell28
- Ipv6 Device Management29
- Link Aggregation Control Protocol (LACP)29
- Logout Pop-Up Window29
- MAC Filtering29
- Multi-Level Administration Support29
- Multi-WAN Interface Management29
- NTP Support30
- Paypal30
- Portal Page Redirect30
- RADIUS-Driven Auto Configuration30
- RADIUS Client30
- RADIUS Proxy31
- Realm-Based Routing31
- Remember Me and RADIUS Re-Authentication31
- Secure Management31
- Secure Socket Layer (SSL)32
- Secure XML API32
- Session Rate Limiting (SRL)32
- Session Termination Redirect33
- Smart Client Support33
- SNMP Nomadix Private MIB33
- Static Port Mapping33
- Tri-Mode Authentication33
- URL Filtering33
- Walled Garden34
- Web Management Interface34
- Weighted Fair Queueing34
Optional NSE Modules35
- Load Balancing35
- Hospitality Module35
- High Availability Module35
Network Architecture (Sample)36
Multiple Unit Clustering37
- Identifying the Resident Gateway in a Cluster Environment37
Load Balancing and Link Failover39
- Definitions and Concepts39
- User-Based ISP Selection Versus Random ISP Selection39
- Traffic Balancing and Weighting40
- Load Balancing Across Multiple Low Speed Links41
- Failover to Standby ISP Link41
- Access Gateway41
- Separate Guest HSIA and Admin ISP Links, with Failover between each ISP Link42
- Guest HSIA Failover Only, to Admin Network43
- Sharing Guest HSIA Network and Hotel Admin Network Among Multiple ISP Links43
- Load Balancing with Users Connected to a Preferred ISP Link44
Online Help (Webhelp)45
Notes, Cautions, and Warnings46
Installing the Access Gateway47
Installation Workflow48
Powering up the System49
User Manual and Documentation50
Start here51
- LCD Messages51
Configuration52
- Step 1A: Static WAN IP Configuration52
- Step 1B: DHCP Client Configuration53
- Step 1C: Pppoe Dynamic IP Client Configuration54
- Step 1D: Pppoe Static IP Client Configuration56
- Step 2: Entering Your Location Information56
- Step 3: Retrieving Your License Key56
- Step 4: Configuring the System57
- Step 5: Configuring AG DHCP Server Settings57
The Management Interfaces (CLI and Web)59
- Making Menu Selections and Inputting Data with the CLI59
- Menu Organization (Web Management Interface)59
- Inputting Data - Maximum Character Lengths60
- Online Documentation and Help61
Establishing the Start up Configuration62
- Assigning Login User Names and Passwords62
- Setting the SNMP Parameters (Optional)63
- Configuring the WAN Interface64
- Enabling the Logging Options (Recommended)65
- Logging out and Powering down the System67
- Connecting the Access Gateway to the Customer's Network67
Establishing the Basic Configuration for Subscribers68
- Setting the DHCP Options68
- DHCP Options from RFC 213269
- DHCP Dynamic Enable and Disable71
- Setting the DNS Options71
Archiving Your Configuration Settings73
Installing the Nomadix Private MIB74
- Obtaining the Management Information Base (MIB) File74
- Configuring the Management Information Base74
System Administration75
Choosing a Remote Connection76
- Using the Web Management Interface (WMI)76
- Using an SNMP Manager77
- Using a Telnet Client77
Logging in78
About Your Product License79
Configuration Menu80
- Defining the AAA Services {AAA80
- Establishing Secure Administration {Access Control87
- Defining Automatic Configuration Settings {Auto Configuration90
- Setting up Bandwidth Management {Bandwidth Management92
- Group Bandwidth Limit Policy93
- Group Bandwidth Limit Policy - Operation93
- Group Bandwidth Limit Policy - Current Table94
- Establishing Billing Records "Mirroring" {Bill Record Mirroring94
- Class-Based Queueing96
- Clustering {Clustering98
- Configuring Destination HTTP Redirection {Destination HTTP Redirection98
- Managing the DHCP Service Options {DHCP100
- Managing the DNS Options {DNS103
- Enabling DNSSEC Support104
- Managing the Dynamic DNS Options {Dynamic DNS104
- Ethernet Ports/Wan105
- Ipv6 Device Setup106
- Link Aggregation108
- Enabling Fast Forwarding110
- Setting the Home Page Redirection Options {Home Page Redirect111
- Enabling Intelligent Address Translation (Inat™)111
- Interface Monitoring113
- Defining Ipsec Tunnel Settings {Ipsec114
- Managing Ipsec Tunnel Peers114
- Managing Ipsec Security Policies116
Load Balancing119
- Establishing Your Location {Location119
- Managing the Log Options {Logging120
- Access Gateway120
- Enabling MAC Authentication {MAC Authentication124
- Assigning Passthrough Addresses {Passthrough Addresses124
- Assigning a PMS Service {PMS125
- Setting up Port Locations {Port-Location130
- Setting up Quality of Service {Qos134
- Defining the RADIUS Client Settings {RADIUS Client136
- Defining the RADIUS Proxy Settings {RADIUS Proxy140
- Defining the Realm-Based Routing Settings {Realm-Based Routing142
- Managing SMTP Redirection {SMTP147
- Managing the SNMP Communities {SNMP148
- Enabling Dynamic Multiple Subnet Support (Subnets)149
- Displaying Your Configuration Settings {Summary149
- Setting the System Date and Time {Time150
- Setting up Traffic Descriptors {Traffic Descriptors151
- Setting up URL Filtering {URL Filtering152
- Selecting User Agent Filtering Settings153
- Zone Migration154
Network Info Menu156
- Displaying ARP Table Entries {ARP156
- Displaying DAT Sessions {DAT156
- Displaying the Host Table {Hosts156
- Displaying ICMP Statistics {ICMP157
- Displaying the Network Interfaces {Interfaces157
- Displaying the IP Statistics {IP158
- Viewing Ipsec Tunnel Status {Ipsec159
- Viewing NAT IP Address Usage {NAT IP Usage159
- Displaying the Routing Tables {Routing159
- Displaying the Active IP Connections {Sockets160
- Displaying the Static Port Mapping Table {Static Port-Mapping160
- Displaying TCP Statistics {TCP161
- Displaying UDP Statistics {UDP162
Port-Location Menu163
- Adding and Updating Port-Location Assignments {Add163
- Exporting Port-Location Assignments {Export165
- Finding Port-Location Assignments by Description {Find by Description166
- Finding Port-Location Assignments by Location {Find by Location166
- Finding Port-Location Assignments by Port {Find by Port167
- Importing Port-Location Assignments {Import168
- Displaying the Port-Location Mappings {List169
- Deleting Port-Location Assignments169
- Enabling Facebook Login for a Port Location169
- Subscriber Intra-Port Communication170
Subscriber Administration Menu172
- Adding Subscriber Profiles {Add172
- Displaying Current Subscriber Connections {Current176
- Deleting Subscriber Profiles by MAC Address {Delete by MAC177
- Deleting Subscriber Profiles by User Name {Delete by User177
- Displaying the Currently Allocated DHCP Leases {DHCP Leases177
- Deleting All Expired Subscriber Profiles {Expired178
- Finding Subscriber Profiles by MAC Address {Find by MAC178
- Finding Subscriber Profiles by User Name {Find by User179
- Listing Subscriber Profiles {List Profiles179
- Viewing RADIUS Proxy Accounting Logs {RADIUS Session History180
- Displaying Current Profiles and Connections {Statistics181
Subscriber Interface Menu182
- Defining the Billing Options {Billing Options182
- Setting up the Information and Control Console {ICC Setup187
- Defining Languages {Language Support191
- Enable Serving of Local Web Pages {Local Web Server193
- Defining the Subscriber's Login UI {Login UI195
- Defining the Post Session User Interface (Post Session UI)198
- Defining Subscriber UI Buttons {Subscriber Buttons200
- Defining Subscriber UI Labels {Subscriber Labels200
- Defining Subscriber Error Messages {Subscriber Errors201
- Defining Subscriber Messages {Subscriber Messages202
System Menu204
- Adding and Deleting ARP Table Entries204
- Configurable Gateway ARP Refresh Interval204
- Enabling the Bridge Mode Option {Bridge Mode205
- Exporting Configuration Settings to the Archive File {Export206
- Importing the Factory Defaults {Factory207
- Defining the Fail over Options {Fail over207
- Viewing the History Log {History208
- Establishing ICMP Blocking Parameters {ICMP208
- Importing Configuration Settings from the Archive File {Import209
- Establishing Login Access Levels {Login210
- Remote RADIUS Testing211
- Defining the MAC Filtering Options {MAC Filtering212
- Access Gateway212
- Utilizing Packet Capturing {Packet Capture213
- Rebooting the System {Reboot214
- Routing Tables {Routing214
- Establishing Session Rate Limiting {Session Limit216
- Adding/Deleting Static Ports {Static Port-Mapping216
- Updating the Access Gateway Firmware {Upgrade218
The Subscriber Interface219
Authorization and Billing220
- The AAA Structure220
- Process Flow (AAA)223
- Internal and External Web Servers223
- Language Support224
- Home Page Redirection224
Subscriber Management225
- Subscriber Management Models225
- Configuring the Subscriber Management Models225
Information and Control Console (ICC)227
- ICC Pop-Up Window227
- Logout Console227
Quick Reference Guide228
Web Management Interface (WMI) Menus229
- Configuration Menu Items229
- Network Info Menu Items231
- Port-Location Menu Items232
- Subscriber Administration Menu Items233
- Subscriber Interface Menu Items233
- System Menu Items234
Alphabetical Listing of Menu Items (WMI)235
Default (Factory) Configuration Settings238
Product Specifications240
Sample AAA Log252
- Message Definitions (AAA Log)252
Sample SYSLOG Report253
Sample History Log254
Keyboard Shortcuts255
Hyperterminal Settings256
RADIUS Attributes257
- Authentication-Request257
- Authentication-Reply (Accept)258
- Accounting-Request258
- Selected Detailed Descriptions259
- Nomadix Vendor-Specific RADIUS Attributes260
Setting up the SSL Feature263
- Prerequisites263
- Obtain a Private Key File (Cakey.pem)263
- Installing Cygwin and Openssl on a PC263
- Private Key Generation266
- Create a Certificate Signing Request (CSR) File268
- Create a Public Key File (Server.pem)269
- Setting up Access Gateway for SSL Secure Login271
- Changing Settings in the WMI271
Mirroring Billing Records272
- Sending Billing Records272
- XML Interface272
Troubleshooting275
General Hints and Tips276
Management Interface Error Messages277
Common Problems278
Appendix A: Technical Support279
Contact Information280
Appendix B: Glossary of Terms281

Nomadix AG2500 - Online Help (Webhelp)

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