Polycom CX5500 Unified Conference Station Administrator’s Guide 1.1.0
Polycom, Inc. 101
Once directed call pickup is enabled, you can configure the feature using parameters located in the sip-
interop.cfg template file. In the following illustration, the pickup method has been set to native, which
means that the server is used for directed call pickup instead of the PickupString. If the pickup method
was set to legacy, the pickup string *97 would be used by default. The pickup string can be different for
different call servers, check with your call server provider if you configure legacy mode directed call
pickup.
When you enable directed call pickup, the phone displays a Pickup soft key when you go off-hook. When
you press the Pickup soft key, the Directd soft key will display.
Enable Group Call Pickup
This feature enables you to pick up incoming calls to any phone within a predefined group of phones,
without dialing the extension of another phone. The parameter to enable this feature is shown in the table
Enable Group Call Pickup. This feature requires support from a SIP server and setup of this feature
depends on the SIP server. For example, while some SIP servers implement group call pick-up using a
particular star-code sequence, others implement the feature using network signaling.
Enable Group Call Pickup
Central Provisioning Server
Turn this feature on or off
features.cfg > feature.groupCallPickup.enabled
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