Polycom CX5500 Unified Conference Station Administrator’s Guide 1.1.0
Polycom, Inc. 210
Upload a Phone’s Configuration
As of Polycom UC Software 3.3.0, you can upload the files representing a phone’s current configuration.
A number of files can be uploaded to the provisioning server, one for every active source as well as the
current non-default configuration set.
As of Polycom UC Software 4.0.0, you can upload the phone’s configuration through the Web
Configuration Utility.
This is primarily a diagnostics tool to help find configuration errors.
To upload the phone’s current configuration:
1 Navigate to the Upload Configuration menu on the phone (Settings > Advanced > Admin
Settings > Upload Configuration).
2 Choose to upload the configuration from one of All Sources, Configuration Files, Local, or Web.
You can select Device Settings if you perform this task using the Web Configuration Utility.
3 Press the Upload soft key.
The phone uploads the configuration file to the location that you specify in prov.configUploadPath.
For example, if you select All Sources, a file <MACaddress>-update-all.cfg is uploaded.
Network Diagnostics
In Polycom UC Software 4.0.0, ping and traceroute are added to the phone’s diagnostics tools. These
diagnostics can be used for troubleshooting network connectivity problems in the wired and wireless
worlds.
Both tools are accessible by tapping Settings and selecting Status > Diagnostics > Network.
Enter a URL address (for example, http://www.google.com) or any IP address (for example, the system IP
address or any other phone’s IP address), and tap the Enter soft key.
Ports Used on the CX5500 System
See the table Ports Used by the CX5500 System for a list of the ports currently used by the Polycom UC
Software.
Ports used by the CX5500 system
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