Polycom CX5500

Polycom CX5500 Unified Conference Station Administrator’s Guide 1.1.0
Polycom, Inc. 56
Use the Template Configuration Files
You will find a number of template configuration files when you expand the Polycom CX5500 software
download. Most configuration parameters are located in only one template file; however, some do appear
in two or more files. If you are using a parameter that is duplicated in another file, be aware that
configuration files are read from left to right and the phone uses the file it reads first.
Troubleshooting: Locating Duplicate Parameters
To check whether a parameter is located in more than one template file, locate the parameter in the
reference section Configuration Parameters.
The table Configuration File Templates shown next outlines each template file included with the CX5500
software.
Configuration File Templates
Name
Description
Deployment Scenarios
applications.cfg
For applications, browser, microbrowser, XMP-
API
Typical Hosted Service Provider
Typical IP-PBX
features.cfg
Features related enabling corp directory USB
recording, CMA, presence, ACD, for example
Typical Hosted Service Provider
Typical IP-PBX
reg-advanced.cfg
Advanced call server, multi-line phones
Typical Hosted Service Provider
Typical IP-PBX
reg-basic.cfg
Basic registration
Simple SIP device
Typical Hosted Service Provider
region.cfg
Non-North American geographies
Typical Hosted Service Provider
Typical IP-PBX
sip-basic.cfg
Basic call server
Simple SIP device
Typical Hosted Service Provider
sip-interop.cfg
Advanced call server, multi-line phones
Typical Hosted Service Provider
Typical IP-PBX
site.cfg
Multi-site operations
Typical Hosted Service Provider
Typical IP-PBX
techsupport.cfg
Available by special request from Polycom
Customer Support.
Troubleshooting
Along with the templates, the CX5500 software download includes an XML schema file—
polycomConfig.xsd—that provides information like parameters type (boolean, integer, string, and