Polycom CX5500 Unified Conference Station Administrator’s Guide 1.1.0
Polycom, Inc. 129
To disable the New Call soft key:
1 In the features.cfg template file, set softkey.feature.newcall to ‘0’.
2 Reboot the phone.
The New Call soft key is not displayed and the soft key space it occupied is empty.
To map a chained list of actions to a soft key:
1 Configure speed dial index 2 in the contact directory file with a phone address. For example, enter
‘2900’ in the contact (ct) field.
2 In the contact directory, enter ‘!2’ in the contact (ct) field of speed dial index 1.
3 Update the configuration file as follows:
softkey.1.label = ChainAct
softkey.1.action = $S1$$Tinvite$
softkey.1.use.idle = 1
4 Reboot the phone.
A soft key ChainAct displays. Press ChainAct to dial the phone number 2900.
To map the Do Not Disturb Enhanced Feature Key sequence to a soft key:
1 Update the configuration file as follows:
softkey.1.label = DND
softkey.1.action = $FDoNotDisturb$
softkey.1.use.idle = 1
2 Reboot the phone.
A DND soft key is displayed on the phone when it is in the idle state. When the DND soft key is
pressed, the Do Not Disturb icon is displayed.
To map a Send-to-Voicemail Enhanced Feature Key sequence to a soft key:
1 Update the configuration file as follows:
softkey.2.label = ToVMail
softkey.2.action = ^*55$P1N10$$Tinvite$
softkey.2.use.alerting = 1
2 Reboot the phone.
When another party calls, the ToVMail soft key is displayed. When the user presses the ToVMail
soft key, the other party is transferred to voicemail.
Tip: Active Call Transfer Star Codes Depend On Your Call Server
The exact star code to transfer the active call to Voicemail depends on your call server.
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