Polycom G7500 Administrator's Guide

Reset System Settings
You can reset your G7500 system to its default configuration settings.
You may need to perform a system reset for a variety of reasons, for example, when moving a device to a
new location.
Resetting your system deletes all but the following data:
▪ Current software version
▪ User-installed PKI certificates
▪ Local directory entries
▪ Logs
▪ Call detail reports (CDRs)
You also can choose not to retain some of this data after the system resets.
Procedure
1. In the system web interface, go to Diagnostics.
2. Go to System Reset.
3. Select Reset All System Configurations.
4. Optional: Clear any of the following check boxes for data you want to delete as part of the reset:
▪ Keep installed certificates.
▪ Keep the directory entries.
▪ Keep the system logs.
▪ Keep the system call detail reports.
5. Select Restart.
Factory Restore the System
A factory restore completely erases the G7500 system’s flash memory and restores it to the latest major
software version (x.0).
The system doesn’t save the following data with a factory reset:
▪ Current software version
▪ Logs
▪ User-installed PKI certificates
▪ Local directory entries
▪ Call detail reports (CDRs)
Procedure
1. Disconnect the power supply to turn off the system.
2. On the front of the system, insert a straightened paper clip through the restore button pinhole.
System Maintenance
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Polycom G7500 Specifications

General

Bluetooth	Bluetooth 5.0
Power Supply	100-240V AC, 50/60 Hz
Audio Features	NoiseBlockAI, Acoustic Fence
Content Sharing	Yes, wired and wireless
Camera	Polycom EagleEye IV or EagleEye Cube
Microphone	Integrated beamforming microphone array
Connectivity	HDMI, USB, Bluetooth, Wi-Fi
Video Standards and Protocols	H.264 AVC, H.265
Video Input	HDMI
Video Output	HDMI
Audio Standards	G.711, G.722, G.722.1, G.729
Audio Input	HDMI
Audio Output	HDMI
Network Protocols	IPv4, IPv6
Wireless	Wi-Fi 802.11a/b/g/n/ac
Ethernet	10/100/1000 Mbps
Resolution	3840 x 2160
Display	External display required
Compatibility	Microsoft Teams, Zoom
Video Resolution	Up to 4K
Operating System	Polycom RealPresence