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Polycom G7500 Administrator's Guide

Polycom G7500
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Polycom download server
Custom server URL
Software package you obtain from Polycom Support and upload with a USB flash drive
Provisioning service (for example, RealPresence Resource Manager)
When you update your system, you also update some of its connected peripheral devices (if those
devices have a new version available). Depending on your setup, these devices might include:
Polycom IP Table Microphone
Polycom IP Ceiling Microphone
Polycom Microphone IP Adapter
Related Links
Using a Provisioning Service on page 25
Updating Software in the System Web Interface
You can manually update software or set up automatic updates in the G7500 system web interface.
Choose How to Get Software Updates
You may have several options to update your G7500 system software, depending on your environment.
Note: If you provision your system, it can only get updates from the provisioning server. For
example, if you want updates from a custom server URL, you must disable provisioning.
Procedure
1. In the system web interface, go to General Settings > Device Management.
2. Select one of the following options in the Download Update From field:
Software Update Method Description
Polycom Support Site A software server hosted by Polycom.
Custom Server URL A server on your network that supports HTTP or
HTTPS downloads.
The URL is the path to the latest software build folder
(for example, https://<system_build_folder>).
It includes update packages for your connected
peripheral devices (for example, a table microphone)
and the system. To successfully update the system and
its connected peripheral devices, you must have this
exact folder structure:
<device_type_1_update_folder>
Config
image.zip
version
<device_type_2_update_folder>
System Maintenance
Polycom, Inc. 99

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Polycom G7500 Specifications

General IconGeneral
BluetoothBluetooth 5.0
Power Supply100-240V AC, 50/60 Hz
Audio FeaturesNoiseBlockAI, Acoustic Fence
Content SharingYes, wired and wireless
CameraPolycom EagleEye IV or EagleEye Cube
MicrophoneIntegrated beamforming microphone array
ConnectivityHDMI, USB, Bluetooth, Wi-Fi
Video Standards and ProtocolsH.264 AVC, H.265
Video InputHDMI
Video OutputHDMI
Audio StandardsG.711, G.722, G.722.1, G.729
Audio InputHDMI
Audio OutputHDMI
Network ProtocolsIPv4, IPv6
WirelessWi-Fi 802.11a/b/g/n/ac
Ethernet10/100/1000 Mbps
Resolution3840 x 2160
DisplayExternal display required
CompatibilityMicrosoft Teams, Zoom
Video ResolutionUp to 4K
Operating SystemPolycom RealPresence

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