Polycom G7500 Administrator's Guide

2. Ensure that the microphone is powered on.
3. Locate the factory reset sensor.
Looking at the bottom edge of the microphone connector along a longer side of the electronics
enclosure, the sensor is approximately 63.5 mm (2.5 in.) towards the end opposite to the
enclosure’s RJ-45 connector.
If you can’t see the RJ-45 connector, look for the small black button on the microphone cable.
Facing that button at the 12 o’clock position, the sensor is located toward the 9 o’clock position.
4. Line up the center of the magnet with the sensor and hold it no more than 19 mm (3/4 in.) away
from the enclosure for approximately 7 seconds.
The microphone LED blinks amber during a factory restore.
Note: Don’t power off the microphone during this process. It restarts when complete.
Related Links
IP Microphones on page 14
System Maintenance
Polycom, Inc. 105

Polycom G7500 Specifications

General

Bluetooth	Bluetooth 5.0
Power Supply	100-240V AC, 50/60 Hz
Audio Features	NoiseBlockAI, Acoustic Fence
Content Sharing	Yes, wired and wireless
Camera	Polycom EagleEye IV or EagleEye Cube
Microphone	Integrated beamforming microphone array
Connectivity	HDMI, USB, Bluetooth, Wi-Fi
Video Standards and Protocols	H.264 AVC, H.265
Video Input	HDMI
Video Output	HDMI
Audio Standards	G.711, G.722, G.722.1, G.729
Audio Input	HDMI
Audio Output	HDMI
Network Protocols	IPv4, IPv6
Wireless	Wi-Fi 802.11a/b/g/n/ac
Ethernet	10/100/1000 Mbps
Resolution	3840 x 2160
Display	External display required
Compatibility	Microsoft Teams, Zoom
Video Resolution	Up to 4K
Operating System	Polycom RealPresence