quadient iX-5 User Manual

Troubleshooting13
This section helps you solve problems you may encounter while using your mailing
system.
13.1 Machine Issues .......................................................................301
How to Clear Mail Jammed in the Base ..............................................................301
How to Clean the Cartridge Automatically .......................................................302
How to Clean the Brushes and Sponge (Sealer) .............................................303
How to Clear Mail Jammed in the Auto-Feeder ...............................................306
How to Clear a Label Jammed in the Base .......................................................307
13.2 Diagnostics .............................................................................309
How to Access Diagnostic Data ...........................................................................310
13.3 System Data ...........................................................................311
How to Display Software Data .............................................................................311
How to Display Hardware Data ...........................................................................311
How to Display the Machine Counters ...............................................................312
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| Page 299 | Troubleshooting | Jun-21-2021 12:11 |

quadient iX-5 Specifications

General

Connectivity	Ethernet, USB
Print Technology	Inkjet
Processing Speed	Up to 15, 000 letters per hour
Weighing Platform	Integrated weighing platform
Envelope Feeding	Automatic envelope feeding
Display	Touchscreen display
Technology	Inkjet
Speed	Up to 15, 000 letters per hour
Maximum Print Width	2"
Media Types	Envelopes, labels