quadient iX-5 User Manual

Diagnostics13.2
Diagnostics allow you to find the root cause of a an issue or a breakdown that may
occur during the life of your Mailing System.
The system performs tests automatically to diagnose the problem and generate
corresponding reports.
The System Data gives data about the status of the system and the events or errors
that have occurred.
Diagnostics
As Supervisor, you can gain access to all the diagnostic data listed below:
CommentsDiagnosticNo.
Sends a message to a server (if connected) to check
the line.
Ping Server1
Reports the status ([0] or [1]) of the sensors below:
• Top doc
• Start print
• Cover
• Carriage
• Top Seal
Sensors Status2
Feeder main motor testAdvanced Feeder3
The screen displays, successively, a black bar
without text, then a text.
Display4
Displays “Key ok” if the test is correctKeypad5
Checks the two USB ports (need USB keys).USB ports6
Checks the serial port.Serial Connectors7
Checks LAN address.Ping Tool8
Checks LAN connection.IP Configuration Checker9
Displays current parameters related to IP
Configuration
IP Configuration10
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13
Troubleshooting

quadient iX-5 Specifications

General

Connectivity	Ethernet, USB
Print Technology	Inkjet
Processing Speed	Up to 15, 000 letters per hour
Weighing Platform	Integrated weighing platform
Envelope Feeding	Automatic envelope feeding
Display	Touchscreen display
Technology	Inkjet
Speed	Up to 15, 000 letters per hour
Maximum Print Width	2"
Media Types	Envelopes, labels