quadient iX-5 User Manual

Machine Issues13.1
How to Clear Mail Jammed in the Base
Envelopes are jammed (stopped) in the transport mechanism of the Base.
• Mail piece is too thick.
• Mail size is incorrect.
To clear mail jammed in the Base:
1. Pull the release handle located underneath the base to lower the transport belts
and wheels. Hold the handle.
The release handle lowers the rollers to enable the user to clear any jams.
2. Using your other hand, remove the jammed envelopes.
3. Release the jam release handle to put the transport belt and wheels back in
position.
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13
Troubleshooting

quadient iX-5 Specifications

General

Connectivity	Ethernet, USB
Print Technology	Inkjet
Processing Speed	Up to 15, 000 letters per hour
Weighing Platform	Integrated weighing platform
Envelope Feeding	Automatic envelope feeding
Display	Touchscreen display
Technology	Inkjet
Speed	Up to 15, 000 letters per hour
Maximum Print Width	2"
Media Types	Envelopes, labels