quadient iX-5 User Manual

How to Clear Mail Jammed in the Auto-Feeder
Envelopes are stopped in the Auto-Feeder.
• Mail piece is too thick.
• Mail size is incorrect.
• Too many envelopes are on the feed deck.
• Envelopes are not properly inserted onto the feed deck.
To clear mail jammed in the Auto-Feeder:
1. Open feeder cover.
2. On model without sealer, hold the two blue levers to raise the mail path guides
and rollers.
On a feeder with sealer, push down on the blue handle then lift up the drive
assembly.
3. If necessary, pull up the brush release lever and remove the brush assembly.
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Troubleshooting

quadient iX-5 Specifications

General

Connectivity	Ethernet, USB
Print Technology	Inkjet
Processing Speed	Up to 15, 000 letters per hour
Weighing Platform	Integrated weighing platform
Envelope Feeding	Automatic envelope feeding
Display	Touchscreen display
Technology	Inkjet
Speed	Up to 15, 000 letters per hour
Maximum Print Width	2"
Media Types	Envelopes, labels