Use a solid and steady table:
• Away from any door
• Away from any fan.
There are vibrations or air drafts in the
weighing area.
Clear the weighing zone and re-zero the
Weighing Platform (see Weighing Settings
on page 220).
Something is touching or laying on the
Weighing Platform.
See the weighing platform zeroing
procedures in Weighing Settings on page
220.
The Weighing Platform zero is not correct.
1. Press [OK] to clear the error message.
2. Press the [Rate] key and select a rate
class that can accommodate the
weight of the package. (Example:
select Priority if the rate you had been
using was First Class).
3. Press lightly on the Weigh Platform
to establish the weight and postage
with the new rate.
You have placed a package on the
platform that is too heavy for the rate
selected.
1. Remove the package and if possible,
weigh it on another scale.
2. Use Manual Weight Entry mode to
enter the weight and determine the
postage.
Weight of the items on WP exceeds the
max capacity defined in Weighing
Platform (you have placed a package on
the platform that is too heavy for your
Weigh platform).
To avoid weighing errors, make sure the weighing platform is
clear when starting the system.
13
Troubleshooting
305
| Page 305 | Jun-21-2021 12:11 |
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