quadient iX-5 - Page 327

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A0139556/B - 22/06/2021

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Table of Contents2
Safety Information6
Safety Requirements8
How to Disconnect Your Mailing System11
How to Enable an Emergency Stop12
Symbols Used13
Glossary14
Meet Your Mailing System16
System Layout18
Accessories21
Control Panel Features24
Connections28
Power Management30
How to Turn the Mailing System to Sleep/Soft off Mode30
How to Turn the Mailing System to off Mode31
Processing Mail34
Preparing and Starting Your Work Session36
How to Sort Mail36
How to Log in and Start a Work Session37
Choosing Imprint Type40
How to Change the Current Type of Imprint42
How to Use the Feeder44
Processing Examples46
How to Set Postage for [Normal] Mail46
How to Process [Normal] Mail50
How to Print Meter Tapes53
How to Set [Received] Mode Printing58
How to Set [Pass Through] Mail Processing60
Printing [PPI] Mail62
How to Set Postage for [PPI] Mail62
How to Process [PPI] Mail63
Payment Surcharge68
How to Set [Payment Surcharge Entry] Mode Printing68
Settings71
How to Select a PPI78
How to Use Standard Weighing79
How to Use Differential Weighing80
How to Use Differential Weighing Automatic Label82
How to Enter the Weight Manually84
How to Move the Imprint (Print Offset)91
Advanced Operations94
How to Reset Batch Counters94
How to Count Mail Pieces by Weighing95
How to Fill the Automatic Label Dispenser96
Imprints98
Imprint Configuration100
How to Change the Date100
How to Use a Job Memory107
Money Operations110
Overview112
Managing Credit113
How to Check the PSD (Meter) Credit113
How to Add Credit to the PSD114
Unlocking the PSD (Postal Inspection)117
How to Unlock the PSD117
Low Credit Threshold119
High Value Warnings121
Crediting PIN Code122
Credit Reports123
Accounts and Access Control126
Postage Tracking and Access Control128
Access Control129
How to Change a Shared PIN Code132
Account Modes133
How to Display and Change to 'No Account' Mode133
How to Display and Change to 'No Account with Access Control' Mode135
How to Display and Change to 'Account with Access Control' Mode137
Creating Accounts140
Managing Accounts143
How to Display and Change the 'Account Mode143
How to Create an Account144
How to View/Edit Account Information145
How to Activate / Deactivate an Account146
How to Delete an Account147
Import Export Accounts148
How to Export an Account List148
How to Import Accounts150
Managing Operators152
How to Create an Operator153
How to Modify an Existing Operator155
How to Assign Accounts to an Operator156
How to Activate / Deactivate an Operator157
How to Delete an Operator157
Account/Operator Reports158
Change Current Account163
How to Change Account163
How to Change Account with a Barcode Scanner164
Rates168
Rates170
How to Select a Rate170
How to Use Rate Chaining174
Reports176
Generating a Report178
How to Generate a Report178
Available Reports180
How to Generate the Account Report180
How to Generate the Operator List Report190
Online Services196
Online Services Overview198
OLS Call Types199
How to Call Online Services Manually199
How to Upload Report Data to the Online Services Server201
Synchronise Call202
Ping Server Diagnostic Test203
Test Server Diagnostic Test205
System Online Services207
Configuring Your Mailing System208
Settings Overview210
Logging in / out as the Supervisor211
How to Log in as Supervisor212
How to Exit the Supervisor Mode213
Display Settings214
How to Adjust the Display Brightness214
How to Change the Display Language216
How to Enable / Disable the Beeps218
System Time-Outs and Settings220
How to Adjust the Time-Outs220
High Value, Low Credit Warnings and PIN Codes222
How to Set the High-Value Warning Amount222
How to Set the Low-Credit Threshold223
How to Set/Cancel a Crediting PIN Code224
Weighing Settings225
How to Change the Default Weighing Type225
How to Activate/De-Active the Automatic Weight Detection on the WP226
How to Zero the Weighing Platform228
How to Tare the Weighing Platform230
How to Activate / De-Activate Checking on Zero Weight232
How to Activate / De-Activate Shipping Application Mode233
How to Set the Shipping Application Connection234
How to Change the GEO Code236
Postage Imprint Default Settings240
How to Change the Default Rate240
How to Change the Default PPI241
How to Change the Default ERA242
How to Change the Default Slogan243
How to Set the Default Printing Offset244
Job Memories246
How to Create a Job Memory246
How to Edit / Modify a Job Memory247
How to Delete a Job Memory249
Connection Settings250
How to Set the Postal/Online Services Connection250
How to Set LAN Parameters251
Time and Date Management255
How to Check/Adjust the Machine Time and Date255
How to Set the Automatic Date Advance Time256
Options and Updates258
Options and Updates Process260
How to Access the Options and Updates Menu260
Using the Mailbox261
How to Read Messages261
How to Delete Messages262
Managing Options265
How to Display the Options265
How to Load New Options266
Managing Slogans267
How to Add (or Cancel) a Slogan on the Imprint267
How to Display the List of Slogans268
How to Modify a Slogan269
How to Delete a Slogan270
How to Download New Slogans271
Managing Eras272
How to Add (or Cancel) an ERA on the Imprint272
How to Display the List of Eras273
How to Modify an ERA274
How to Delete an ERA275
How to Download New Eras277
Managing Postal Rates278
How to Check Your Rate Updates278
How to Download New Postal Rates279
Managing Prepaid Imprints (Ppi's)280
How to Display the List of Ppi's280
How to Add or Delete Ppi's281
Maintaining Your Mailing System282
Maintaining the Ink Cartridge284
How to Change the Ink Cartridge284
How to Display Ink Level and Cartridge Data287
How to Clean the Cartridge Manually289
How to Align the Cartridge290
How to Process the Wiper292
Filling and Adjusting the Feeder Sealer293
How to Fill the Sealer Bottle295
How to Adjust the Sealing Water Flow296
How to Clean the Feeder Belts and Rollers296
Maintenance Processes298
How to Run the Registration Update298
How to Remove the Base (Meter)301
Troubleshooting304
Machine Issues306
How to Clear Mail Jammed in the Base306
How to Clean the Cartridge Automatically307
How to Clean the Brushes and Sponge (Sealer)308
How to Clear Mail Jammed in the Auto-Feeder311
How to Clear a Label Jammed in the Base312
Diagnostics314
How to Access Diagnostic Data315
System Data316
How to Display Software Data316
How to Display Hardware Data316
How to Display the Machine Counters317
Specifications318
Mail Specifications320
General Specifications322
Recommended Operating Conditions323
System Specifications324

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