quadient MACH 6 - Page 124

SECTION 6
TROUBLESHOOTING
124
Toolbox System Status Messages (continued)
SYSTEM STATUS SOURCE SOLUTION
System Status:
ONLINE
Printer Ready System is ready to accept jobs and print.
System Status:
PAPERPATH_FEEDER
Change in media length
detected by Feeder
Sensor.
Page length greater than
110%, as compared to
previous page.
Page length less than 90%
as compared to previous
page.
Shinny media surface or
hole in media.
Hesitation or skew in
media feed.
Overlapping pieces.
Remove media from the Printer
transport. Check/adjust sheet
separation.
Reposition media or Feeder/Entry
Sensor Assembly, so paper passes
under sensors. Avoid windows or holes
in media.
Turn off “Double Feed Detection”
Tap Clear Error and then tap Resume
button, from Job Menu, to resume
printing.
System Status:
PAPERPATH_FEED_TIMEOUT
Out of Paper
Hesitation in media feed.
Media Thickness set too
high.
Media not passing under
Feeder/Entry Sensors.
Load media into Printer and tap Clear
Error and then tap Resume button, from
Job Menu, to resume printing.
If media is present, check/adjust Media
Thickness, Guides and Separators.
Reposition media or Feeder/Entry
Sensor Assembly, so paper passes
under sensors.
System Status:
PAPERPATH_MISSED_TOF
Media (entry) sensor
detected leading edge of
media before page data
was prepared for print.
Gap between media pages
is too small.
Check/adjust sheet separation.
Try setting Fast Feeding Gap >30.
Try turning OFF “overspeed”.
Try selecting “half speed”.
NOTE: There must be at least a 10 mm
gap to prepare the next page.
System Status:
PAPERPATH_PAPERJAM
Paper/Media jam detected.
Printer has detected that
one (or more) Media
Sensors are blocked
(interrupted).
Carefully remove jammed media from
Printer and close Print Engine. System
Status message in red should go away.
Touchscreen and Toolbox Paperpath
Sensor indicators should change from
red to green.
After jam is cleared, you can:
Check/adjust sheet separation.
Tap Clear Error and then tap Resume
button, from Job Menu, to resume print.
System Status:
PAPERPATH_EXIT_SENSOR
Exit Sensor does not see
media.
Media not passing over
Exit Sensor or Underside
of media is dark in color.
Check/clean Exit Sensor
Reposition media so paper passes over
Exit sensor or select “Ignore Exit Sensor”
from “Media Setup” menu.