Error Codes
D393 42 SM
Code Meaning Suggested Cause/Action
incoming e-mail did not match the ID code
registered in the machine.
15-95 Transfer Station Function
The machine rejected an incoming e-mail for
transfer because the transfer function was
unavailable.
22-00
Original length exceeded
the maximum scan length
Divide the original into more than one page.
Check the resolution used for scanning. Lower
the scan resolution if possible.
Add optional page memory.
22-01
Memory overflow while
receiving
Wait for the files in the queue to be sent.
Delete unnecessary files from memory.
Transfer the substitute reception files to an
another fax machine, if the machine’s printer is
busy or out of order.
Add an optional SAF memory card or hard
disk.
22-02
Tx or rx job stalled due to
line disconnection at the
other end
The job started normally but did not finish
normally; data may or may not have been
received fully.
Restart the machine.
22-04
The machine cannot store
received data in the SAF
Update the ROM
Replace the FCU.
22-05
No G3 parameter
confirmation answer
Defective FCU board or firmware.
23-00
Data read timeout during
construction
Restart the machine.
Replace the FCU.
25-00
The machine software
resets itself after a fatal
transmission error
occurred
Update the ROM
Replace the FCU.
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