IFAX Troubleshooting 
D545 42  SM 
3.2 IFAX TROUBLESHOOTING 
Use the following procedures to determine whether the machine or another part of the 
network is causing the problem. 
 
Communication 
Route 
Item  Action [Remarks] 
General LAN 
1. Connection with 
the LAN 
  Check that the LAN cable is connected to 
the machine. 
  Check that the LEDs on the hub are lit. 
2. LAN activity 
Check that other devices connected to the 
LAN can communicate through the LAN. 
Between IFAX and 
PC 
1. Network settings 
on the PC 
  Check the network settings on the PC. 
[Is the IP address registered in the TCP/IP 
properties in the network setup correct?   
Check the IP address with the administrator 
of the network.] 
2. Check that PC 
can connect with 
the machine 
  Use the “ping” command on the PC to 
contact the machine. 
[At the MS-DOS prompt, type ping then the IP 
address of the machine, then press Enter.] 
3. LAN settings in 
the machine 
  Check the LAN parameters 
  Check if there is an IP address conflict 
with other PCs. 
[Use the “Network” function in the User Tools.
If there is an IP address conflict, inform the 
administrator.]