Ricoh Aficio MP C5502 User Manual

Message Causes Solutions
"Auto-registration of user
information has failed."
Automatic registration of
information for LDAP
Authentication or Windows
Authentication failed
because the Address Book
is full.
For details about automatic registration
of user information, see Security Guide
.
"Cannot store data of this
size."
The paper size exceeded
the capacity of the
Document Server.
Reduce the paper size of the file that
you want to send to a size that the
Document Server can store. Custom size
files can be sent but not stored
afterward.
"Classification Code is
incorrect."
The classification code has
not been entered, or the
classification code has been
entered incorrectly.
Enter the correct classification code.
"Classification Code is
incorrect."
The classification code is not
supported with the printer
driver.
Select Optional for classification code.
For details about how to specify
classification code settings, see
"Configuring Classification Codes", Print
.
"Collate has been
cancelled."
Collate was canceled. Turn off the main power switch, and
then back on again. If the message
appears again, contact your service
representative.
"Command Error" An RPCS command error
occurred.
Check using the following procedure:
• Check if the communication
between the computer and the
machine is working correctly.
•
Check if the correct printer driver is
being used.
• Check if the machine's memory
size is set correctly in the printer
driver.
• Check that the printer driver is the
most up-to-date version available.
10. Troubleshooting
204

Ricoh Aficio MP C5502 Specifications

General

Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Max Print Resolution	1200 x 1200 dpi
Copy Resolution	600 x 600 dpi
Multiple Copy	Up to 999 copies
Max Paper Capacity	4, 400 sheets
Duplex Printing	Yes
Hard Disk Drive	250 GB
Power Consumption (Maximum)	1.7 kW
Type	All in One Printer
Print Speed	55 pages per minute
Copy Speed	55 copies per minute
Zoom	25% to 400%
Scan Resolution	600 dpi
Fax Resolution	200 x 200 dpi
Original Capacity	100 sheets
Standard Paper Capacity	1, 200 sheets
Memory	1.5 GB RAM
Interface	USB 2.0, Ethernet
Network Protocols	TCP/IP
Operating Systems Supported	Windows, Mac, Linux
Power Source	AC 120V, 60Hz
Paper Weight	52 – 256 g/m²