Ricoh Aficio MP C5502 User Manual

Message Causes Solutions
"Cannot detect original size.
Select scan size."
The original placed on the
exposure glass is a
nonstandard size.
• Place the original correctly.
• Specify the scan size.
•
When placing an original directly
on the exposure glass, the lifting/
lowering action of the ADF
triggers the automatic original
size detection process. Lift the
ADF by 30 degrees or more.
"Cannot find the specified
path. Please check the
settings."
The destination computer
name or folder name is
invalid.
Check whether the computer name and
the folder name for the destination are
correct.
"Cannot find the specified
path. Please check the
settings."
An antivirus program or a
firewall is preventing the
machine connecting to your
computer.
• Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• If you are using anti-virus
software, add the program to the
exclusion list in the application
settings. For details about how to
add programs to the exclusion
list, see the anti-virus software
Help.
•
To prevent a firewall blocking the
connection, register the machine's
IP address in the firewall's IP
address exclusion settings. For
details about the procedure for
excluding an IP address, see your
firewall's Help.
"Cannot start scanning
because communication was
failed."
Scan Profile is not set on the
client computer.
Set Scan Profile. For details about how
to do this, see "Changing a Scan
Profile", Scan
.
10. Troubleshooting
212

Ricoh Aficio MP C5502 Specifications

General

Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Max Print Resolution	1200 x 1200 dpi
Copy Resolution	600 x 600 dpi
Multiple Copy	Up to 999 copies
Max Paper Capacity	4, 400 sheets
Duplex Printing	Yes
Hard Disk Drive	250 GB
Power Consumption (Maximum)	1.7 kW
Type	All in One Printer
Print Speed	55 pages per minute
Copy Speed	55 copies per minute
Zoom	25% to 400%
Scan Resolution	600 dpi
Fax Resolution	200 x 200 dpi
Original Capacity	100 sheets
Standard Paper Capacity	1, 200 sheets
Memory	1.5 GB RAM
Interface	USB 2.0, Ethernet
Network Protocols	TCP/IP
Operating Systems Supported	Windows, Mac, Linux
Power Source	AC 120V, 60Hz
Paper Weight	52 – 256 g/m²