Message Causes Solutions
"Cannot start scanning
because communication was
failed."
The [Take no action] setting
has been selected on the
client computer, forcing the
client computer to remain
inactive when it receives
scan data.
Open scanner properties, click the
[Events] tab, and then select [Start this
program] as the computer's response
on receipt of scan data. For details, see
your operating system's Help.
"Cannot start scanning.
Check the setting(s) on the
PC."
The Scan Profile might be
incorrectly configured.
Check the Scan Profile configuration.
"Cannot write on the
memory storage device.
Check the memory storage
device and machine
settings."
The memory device is faulty,
or the file name contains a
character that cannot be
used.
• Check to see if the memory device
is defective.
•
Check the memory device. It
might be unformatted, or its
format might be incompatible with
this machine.
•
Check the file name set at the time
of scanning. For details about the
characters that can be used in file
names, see "Specifying the File
Name", Scan
.
"Cannot write on the
memory storage device
because remaining free
space is insufficient."
The memory device is full
and scan data cannot be
saved. Even if the memory
device appears to have
sufficient free space, data
might not be saved if the
maximum number of files
that can be saved is
exceeded.
• Replace the memory device.
• If the document is scanned as
single-page or divided multiple
pages, data already written to the
memory device is saved as is.
Replace the memory device, and
then press [Retry] to save the
remaining data, or press [Cancel]
to redo the scan.
"Cannot write on the
memory storage device
because the device is write-
protected."
The memory device is write-
protected.
Unlock the write-protection on the
memory device.
When Messages Are Displayed on the Control Panel
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