What to do if the power indicator remains lit, but nothing appears on the screen of Ricoh Interactive whiteboard?
If the power indicator remains lit on your Ricoh Interactive Whiteboard, but nothing appears on the screen, the system might be in stand-by or sleep mode. Touch the screen. If nothing appears when the screen is touched, contact your service representative.
What to do if cannot continue remote whiteboard on Ricoh Interactive whiteboard because of a communication error?
If you cannot continue remote whiteboard on your Ricoh Interactive Whiteboard due to a communication error, check the network status and open the session again.
What to do if a fatal error has occurred on my Ricoh D2200 Interactive whiteboard?
A fatal error on your Ricoh Interactive Whiteboard might occur if the device was improperly shut down, such as by holding the power button, turning off the main power, or disconnecting the power cable. To resolve this: quickly press and release the power button to shut down, then press it again to restart. If the error persists, retrieve logs and system settings via [Log Collection] in “Administrator Settings” and send the data to the service support desk for analysis.
Why is only a monochrome image displayed on Ricoh Interactive whiteboard?
If your Ricoh Interactive Whiteboard displays only a monochrome image, reconnect the cable and ensure the correct cable is used. If the problem persists, contact your service representative.
What to do if cannot start remote PC operation on Ricoh Interactive whiteboard because cannot access the network?
If you cannot start remote PC operation on your Ricoh Interactive Whiteboard because you cannot access the network, ensure the computer can access the network by specifying the correct settings. Also, check that the LAN cable of the destination device is properly connected and the device can connect to the network, and then try again. Ensure you enter the correct IP address of the destination device and try again.
What to do if the power button is pressed, but the system does not start up on Ricoh Interactive whiteboard?
If the power button is pressed on your Ricoh Interactive Whiteboard, but the system does not start up and the power lamp does not turn on, reconnect the power cable.
What to do if the version of the host whiteboard and that of the software differ on Ricoh Interactive whiteboard?
If the version of the host whiteboard differs from that of the software on your Ricoh Interactive Whiteboard, update the system or use the compatible mode.
What to do if a communication timeout has occurred on Ricoh Interactive whiteboard?
If you encounter a communication timeout on your Ricoh Interactive Whiteboard, it might be due to: * Not being connected to the network. * A failure on the host terminal. To solve this: * Check that the network cable is connected and not broken. * Check the network bandwidth or radio reception (for Remote Viewer only). * Access Administrator Settings and check the Network Settings, ensuring the IP address is set.
What to do if cannot start remote whiteboard on Ricoh Interactive whiteboard because a communication error has occurred?
If you cannot start remote whiteboard on your Ricoh Interactive Whiteboard and a communication error has occurred, try starting the remote whiteboard again.
What to do if cannot save the page on Ricoh Interactive whiteboard?
If you're unable to save a page on your Ricoh Interactive Whiteboard, it could be due to several reasons: * The USB flash memory device was disconnected during saving. * The USB flash memory device lacks sufficient free space. * The USB flash memory device is write-protected. To resolve this: * Delete unnecessary data from the USB flash memory device or connect a USB memory device that has sufficient free space. * Configure the USB flash memory device properties to allow information to be written.
General| Brand | Ricoh |
|---|---|
| Model | D2200 |
| Category | Interactive whiteboard |
| Language | English |
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