What to do if cannot use the host name on Ricoh Interactive whiteboard because the DNS server is not set?
If you cannot use the host name on your Ricoh Interactive Whiteboard because the DNS server is not set, configure the DNS server in the Network Settings of Administrator Settings.
What to do if the number of handwritten entries exceeds the limit on Ricoh Interactive whiteboard?
If the number of handwritten entries exceeds the limit on your Ricoh Interactive Whiteboard, delete unnecessary pages containing strokes and delete unnecessary strokes.
What to do if cannot add all of the pages on Ricoh Interactive whiteboard?
If you cannot add all of the pages to your Ricoh Interactive Whiteboard and an unexpected problem occurred while importing, it may be that the file is corrupted. Delete unnecessary pages before converting pages to images.
What to do if cannot start remote whiteboard on Ricoh Interactive whiteboard because of a communication error?
If you cannot start remote whiteboard on your Ricoh Interactive Whiteboard and a communication error has occurred, it may be because the computer being used has been disconnected from the network. Connect to the network and start the remote whiteboard again.
What to do if a fatal error has occurred on my Ricoh D2200 Interactive whiteboard?
A fatal error on your Ricoh Interactive Whiteboard might occur if the device was improperly shut down, such as by holding the power button, turning off the main power, or disconnecting the power cable. To resolve this: quickly press and release the power button to shut down, then press it again to restart. If the error persists, retrieve logs and system settings via [Log Collection] in “Administrator Settings” and send the data to the service support desk for analysis.
What to do if cannot continue remote whiteboard on Ricoh Interactive whiteboard because of a communication error?
If you cannot continue remote whiteboard on your Ricoh Interactive Whiteboard due to a communication error, check the network status and open the session again.
What to do if the screen is corrupted on Ricoh Interactive whiteboard?
If your Ricoh Interactive Whiteboard screen is corrupted, check that the cable is connected correctly. Quickly press and release the power button of the machine. When the machine turns off, press the power button again to restart the machine. If the problem persists, contact your service representative.
Why is only a monochrome image displayed on Ricoh Interactive whiteboard?
If your Ricoh Interactive Whiteboard displays only a monochrome image, reconnect the cable and ensure the correct cable is used. If the problem persists, contact your service representative.
What to do if cannot start remote PC operation on Ricoh Interactive whiteboard because cannot access the network?
If you cannot start remote PC operation on your Ricoh Interactive Whiteboard because you cannot access the network, ensure the computer can access the network by specifying the correct settings. Also, check that the LAN cable of the destination device is properly connected and the device can connect to the network, and then try again. Ensure you enter the correct IP address of the destination device and try again.
What to do if the power button is pressed, but the system does not start up on Ricoh Interactive whiteboard?
If the power button is pressed on your Ricoh Interactive Whiteboard, but the system does not start up and the power lamp does not turn on, reconnect the power cable.
General| Brand | Ricoh |
|---|---|
| Model | D2200 |
| Category | Interactive whiteboard |
| Language | English |
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