What to do if the version of the host whiteboard and that of the software differ on Ricoh Interactive whiteboard?
If the version of the host whiteboard differs from that of the software on your Ricoh Interactive Whiteboard, update the system or use the compatible mode.
What to do if a communication timeout has occurred on Ricoh Interactive whiteboard?
If you encounter a communication timeout on your Ricoh Interactive Whiteboard, it might be due to: * Not being connected to the network. * A failure on the host terminal. To solve this: * Check that the network cable is connected and not broken. * Check the network bandwidth or radio reception (for Remote Viewer only). * Access Administrator Settings and check the Network Settings, ensuring the IP address is set.
What to do if cannot start remote whiteboard on Ricoh Interactive whiteboard because a communication error has occurred?
If you cannot start remote whiteboard on your Ricoh Interactive Whiteboard and a communication error has occurred, try starting the remote whiteboard again.
What to do if cannot save the page on Ricoh Interactive whiteboard?
If you're unable to save a page on your Ricoh Interactive Whiteboard, it could be due to several reasons: * The USB flash memory device was disconnected during saving. * The USB flash memory device lacks sufficient free space. * The USB flash memory device is write-protected. To resolve this: * Delete unnecessary data from the USB flash memory device or connect a USB memory device that has sufficient free space. * Configure the USB flash memory device properties to allow information to be written.
What to do if cannot start remote PC operation on Ricoh Interactive whiteboard because the passcode is wrong?
If you cannot start remote PC operation on your Ricoh Interactive Whiteboard because the passcode is wrong, ensure you enter the passcode that is displayed on the upper part of the screen of the device to be connected.
What to do if nothing more can be entered on Ricoh Interactive whiteboard?
If your Ricoh Interactive Whiteboard displays a message indicating that nothing more can be entered, it means the maximum number of entries on the whiteboard has been reached. This is because you have reached the limit of 90,000 strokes, fair copy entry text, figures, and stamps on all pages. Delete any unnecessary strokes, fair copy entry text, figures, and stamps, and then try again.
What to do if a communication failure has occurred on Ricoh Interactive whiteboard?
If your Ricoh Interactive Whiteboard displays a communication failure message, save the page you're working on if needed. Then, quickly press and release the power button to turn off the device. Once it's off, press the power button again to restart the Interactive Whiteboard.
What to do if a fatal error has occurred on Ricoh Interactive whiteboard?
If a fatal error occurs on your Ricoh Interactive Whiteboard, and the message appears because the power cable was disconnected to force shutdown, quickly press and release the power button to turn off the machine, then press it again to restart. If the error persists, it is recommended to contact your service representative.
General| Brand | Ricoh |
|---|---|
| Model | D2200 |
| Category | Interactive whiteboard |
| Language | English |
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