SC Error Codes 
SM 4-23 J012/J013/J014 
Trouble- 
shooting 
4.4.3  SC CODE TABLES 
Print the System Summary (Config. Page) to see the 5 most recent SC codes. 
1.  [Menu]> "System Settings?" 
2. [] or [] > "Engine Settings?"> [Yes] 
3. [] or [] > "2 List/Test Print?"> [Yes]> "Configuration Page?" 
4.  [Yes]> "Please Wait" displays as the report prints. 
 
S001 
  Home Position Error 
    Scanning element did not move 
to the home position after power 
on and initialization of the CCD 
unit. 
  Scanner unit shipping lock not 
unlocked (see installation section) 
  Original path is blocked 
  Scanner unit not closed and locked 
  Cycle the machine off/on 
  Scanner motor defective 
  Scanner motor defective 
S002 
  USB Communication Error 
    There was a communication 
error between the main board 
and the CTL board. 
  USB connector loose or 
disconnected 
  Cycle the machine off/on 
  Scanner unit CTL board defective 
  Emgine unit CTL board defective 
S003 
  Exposure Lamp Error 
    At the beginning of the scanning 
job the correct data could not be 
read from the CCD. 
  Scanner unit not closed and locked 
  Cycle the machine off/on 
  Exposure lamp defective 
  CCD board defective (replace 
scanner unit) 
 
940 
 Machine Stalls 
  A  The machine has stalled.    Cycle the power OFF/ON 
 
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Rev. 04/20/2009