Fold
Problems Causes Solutions
Wrinkling occurs when Gate
Fold, Letter Fold-in, or Letter
Fold-out is applied.
Wrinkling can occur if Gate
Fold, Letter Fold-in, or Letter
Fold-out is applied to B4 JIS
(Japanese Industrial Standard)
, A3 , 8
1
/
2
" 14" , 11"
17" , 12" 18" , 8K , or
larger sizes of paper.
When applying Gate Fold,
Letter Fold-in, or Letter Fold-out
to paper larger than A4, we
recommend you enable image
reduction and use paper no
larger than A4 .
When you print Z-folded paper,
the machine indicates that the
output tray is full even though
the amount of output paper on
the tray is less than the stack
capacity.
The Z-fold support tray is not
set.
Set the Z-fold support tray for
finisher or multi-folding unit. For
details about how to add the Z-
fold support tray, see page 81
"Guide to Functions of the
Machine's Options".
The multi-folding unit outputs
sheets with creased edges when
Gate Fold is applied.
The paper is curled. • Remove the paper, and
then reload it upside
down.
• Remove the paper, and
then reload it in the
opposite direction.
The position of the fold is
incorrect when Letter Fold-in is
applied to a B5 JIS sheet.
Multi-sheet Fold has been
specified when only one sheet is
being printed.
In [Output/Customize
Function/Finisher] on the initial
copier screen, under [Folding
Unit], select [Letter Fold-in].
Press [Change], and then set
"Multi-sheet Fold" to [Off]. For
details about how to specify the
Multi-sheet Fold function, see
"Fold", Basic Operations.
When using the printer function,
change the printer driver Letter
Fold-in settings so that Multi-
sheet Fold is not specified.
• There are times when images might not turn out as you want because of paper type, paper size, or
paper capacity problems, use the recommended paper. For details about recommended paper,
see page 207 "Recommended Paper Sizes and Types".
11. Troubleshooting
422
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