Message Cause Solution
"Cannot write on the memory
storage device. Check the
memory storage device and
machine settings."
The memory storage device is
faulty, or the file name contains
a character that cannot be used.
• Check to see if the memory
storage device is defective.
• Check the memory storage
device. It might be
unformatted, or its format
might be incompatible with
this machine.
• Check the file name set at the
time of scanning. For details
about the characters that can
be used in file names, see
"Specifying the file name",
Basic Operations.
"Exceeded max. page
capacity per file. Press
[Write] to write the scanned
data to the memory storage
device, or press [Cancel] to
delete."
The scan could not be
completed because the
maximum number of pages that
can be scanned by this machine
was exceeded during the
scanned data was written to the
memory storage device.
Reduce the number of documents
to be written to the memory
storage device, and then try
again.
"Memory is full. Press [Write]
to write the current scanned
data to the memory storage
device, or press [Cancel] to
delete."
The scan could not be
completed because there was
insufficient hard disk memory
when the scanned data was
saved to the memory storage
device.
Specify whether or not to save the
scanned document to the memory
storage device.
Messages displayed on the client computer
This section describes likely causes of and possible solutions for the main error messages displayed on
the client computer when you use the TWAIN driver. If a message not described here appears, follow
the instruction.
11. Troubleshooting
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