Problem Cause Solution
When sorting, pages are
divided into two blocks.
The memory became full
while pages were sorted so
that they were delivered in
two blocks.
Change the setting for [Memory Full
Auto Scan Restart] in [Copier /
Document Server Features]. For details
about setting "Memory Full Auto Scan
Restart", see "Input / Output",
Preparation.
A text pattern appears in the
background of the copy.
You have copied a
copyguarded document
protected from unauthorized
copying.
Check the document. For details about
how to prevent unauthorized copying
of the document, see "Printing
Documents that Are Not Authorized for
Duplication", Basic Operations.
Images are skewed. The side fences in the paper
feed tray are not set
properly.
Make sure the side fences are set
properly. For details about how to set
the side fences, see page 190
"Changing the Paper Size".
Images are skewed. The paper is fed in at a slant. Load the paper correctly. For details
about loading paper, see page 170
"Loading Paper".
Images are skewed. The original guide of the
ADF is not set properly.
Make sure the original guide is set
properly. For details about how to set
the original guide, see page 168
"Placing Originals in the Auto
Document Feeder".
Edges of sheets are creased. The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity conditions. For details about
the paper storage conditions we
recommend, see page 240 "Paper
Storage".
Edges of sheets are creased. You are using non-
recommended paper.
Use recommended paper. For details
about recommended paper, see
page 207 "Recommended Paper Sizes
and Types".
Sheets are fed in together,
resulting in paper jams.
Sheets are sticking together. Fan the sheets to flatten the paper
before loading it. Alternatively, feed a
sheet of paper at a time.
Troubleshooting When You Use the Copy/Document Server Function
475
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