Problem Cause Solution
"Add Staples" message
appears and the Staple
function cannot be used.
The staple cartridge is not set
properly.
Make sure the staple cartridge is set
properly.
When a sheet of paper is
sent into a two-tray wide
LCT, it cannot be sent, or
double feeding occurs.
The paper is curling. Flatten the curled paper, and then set it
in the tray.
Edit
Problem Cause Solution
In "Double Copies" mode,
parts of the original image
are not copied.
Combination of original and
copy paper is not correct.
Specify the paper size again. For
example, select A3 for A4
originals. For details about the settings
for double copies, see "Double
Copies", Basic Operations.
In "Erase Border", "Erase
Center", or "Erase Center /
Border" mode, parts of the
original image are not
copied.
You have entered a wide
erased margin.
Make the margin width narrower.
In "Erase Border", "Erase
Center", or "Erase Center /
Border" mode, parts of the
original image are not
copied.
Originals are not scanned
correctly.
Place the originals correctly.
In "Margin Adjustment"
mode, parts of the original
image are not copied.
• You set a wide erased
margin.
• There is a lack of
margin space on the
opposite side of the
binding position.
Set a narrower margin with User Tools.
In "Image Repeat" mode, the
original image is not copied
repeatedly.
You selected copy paper the
same size as the originals, or
you did not select the proper
reproduction ratio.
Select copy paper larger than the
originals or specify the proper
reproduction ratio.
11. Troubleshooting
476
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