Message Causes Solutions
2XXX14 The machine was not able to
print the received fax, or the
machine's memory reached
capacity while receiving a fax
because the document was too
large.
• The paper tray was empty. Load
paper in the paper tray. See page 56
"Loading Paper".
• The paper tray did not contain A4,
Letter, or Legal size paper. Load valid
size paper in the tray, and configure
the paper size settings under [Paper
Settings] accordingly.
• A cover or tray was open. Close the
cover or tray.
• There was a paper jam. Remove the
jammed paper. See page 404
"Removing Paper Jams".
• A print cartridge was empty. Replace
the print cartridge. See page 375
"Replacing the Print Cartridge".
• The received fax was too large. Ask
the sender to resend the document in
parts as several smaller individual
faxes, or to send at a lower
resolution.
ADF Original
Misfeed
Open ADF Cover
and remove paper.
An original has been jammed
inside the ADF.
• Remove jammed originals, and then
place them again. See page 404
"Removing Paper Jams" and
page 417 "Paper Feed Problems".
• Check the originals are suitable for
scanning. See page 89 "Placing
Originals".
ADF Orig. Misfeed
Open ADF Cover
and remove paper.
10. Troubleshooting
388
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