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Kyle ReedSep 4, 2025
What to do if my SATO Label Maker says 'Head Open'?
- AAmanda RamosSep 4, 2025
If the SATO Label Maker shows a 'Head Open' error, it means the print head is unlocked. Lock the print head to resolve this.
What to do if my SATO Label Maker says 'Head Open'?
If the SATO Label Maker shows a 'Head Open' error, it means the print head is unlocked. Lock the print head to resolve this.
What to do if my SATO Label Maker displays a 'Cover Open error'?
If the SATO Label Maker shows a 'Cover Open Error', it means the cover is opened. Close the cover to continue.
How to troubleshoot a 'Sensor Error' on a SATO Label Maker?
A 'Sensor Error' on your SATO Label Maker can occur due to: * An incorrect media sensor level; adjust the media sensor level. * An incorrect sensor type; ensure you are using the correct sensor type. * Meandering media; clean and adjust the media path.
What to do if my SATO Label Maker displays an 'SD card write error'?
An 'SD Card Write Error' on your SATO Label Maker can be caused by several factors: * The SD card is not connected or not correctly connected; ensure it is properly connected. * The SD card is disconnected while writing; keep it connected during writing. * The SD card read/write fails; replace the SD card. * The SD card is not formatted; format the SD card in memory mode. * The SD card is write-protected; release the write-protect.
What causes a 'Download data error' on a SATO Label Maker?
If your SATO Label Maker displays a 'Download Data Error', it indicates that the downloaded data is incorrect. Check the downloaded data and ensure the download area is sufficient by checking the downloaded data size.
What does 'Print Head Error' mean on my SATO Label Maker?
A 'Print Head Error' on your SATO Label Maker may occur if the print elements are worn out. Change print head check conditions to only check for missing elements in barcodes and try to adjust missing elements to white bars.
General| Color | - |
|---|---|
| Print technology | Direct thermal / Thermal transfer |
| Maximum resolution | 203 x 203 DPI |
| Minimum print length | 2500 mm |
| Maximum printing width | 104 mm |
| Flash memory | 48 MB |
| Internal memory | 64 MB |
| Display | LCD |
| Product color | Black |
| USB port | Yes |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| USB 2.0 ports quantity | 1 |
| Connectivity technology | Wired & Wireless |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Storage temperature (T-T) | 15 - 90 °C |
| Operating temperature (T-T) | -5 - 40 °C |
| Storage relative humidity (H-H) | -20 - 60 % |
| Operating relative humidity (H-H) | 15 - 85 % |
| Media thickness | 0.05 - 0.31 mm |
Weight and Dimensions| Depth | 408 mm |
|---|---|
| Width | 245 mm |
| Height | 300 mm |
| Weight | 13700 g |
Provides information on how to adjust and repair the S84-ex/S86-ex printer.
Safety instructions for operating and repairing the printer to protect users and equipment.
Identifies external and internal parts of the printer.
Explains various operating modes and their access methods for the printer.
Allows saving printer operation logs and received data to an SD card or USB memory.
Allows downloading KB firmware from an SD card to the printer's Flash ROM.
Allows changing head dot density after replacing the print head.
Enables or disables the RFID module for RFID functions.
Lists settings that reset to initial values after changing print head density.
Initial values for printer settings in Normal Mode.
Initial values for printer settings in User Mode.
Configures interface settings like LAN, WLAN, RS-232C, and USB.
Configures memory settings like slot selection and format.
Configures advanced printer settings like printer type and print method.
Accesses service-related settings for printer configuration and maintenance.
Configures RFID settings like frequency band and inventory check.
Configures specific RFID user mode parameters like life count and tag offset.
Accesses hidden settings for advanced configuration.
Configures settings related to work shifts.
Provides flowcharts to diagnose and resolve printer issues.
Troubleshoots issues related to power supply and connectivity.
Troubleshoots issues related to media feeding and loading.
Troubleshoots issues related to printing not starting or blank media.
Explains the function of the main control board and its components.
Procedure to check DC power voltages using a multimeter.
Performs test prints to check print head alignment and other settings.
Adjusts pitch and offset for print position accuracy.
Checks the functionality of the ribbon end sensor.
Checks for and troubleshoots the head open error.
Checks for and troubleshoots the top cover open error.
Adjusts timing belt tension for the gearbox mechanism.
Adjusts timing belt tension for ribbon motors and saver motor.
Instructions for removing the front and rear housing covers of the printer.
Procedure for replacing the print head assembly.
Instructions for replacing rollers (platen, pressure, feed).
Procedure for replacing the media sensor assembly.
Steps to replace the main control board (CONT) PCB.
Procedure for replacing the operator panel keyboard PCB.
Steps to replace the printer's power supply unit.
Procedure for replacing the fan motor.
Details on replacing timing belts in different printer mechanisms.
Procedure for replacing the ribbon sensor.
Steps to replace the ribbon end sensor.
Procedure for replacing the head open sensor.
Steps to replace the media sensor assembly open sensor.
Procedure for replacing the top cover sensor.
Steps to replace the USB PCB.
Procedure for replacing the torque limiter for the ribbon spindle.
Steps to replace the torque limiter for the ribbon roller.
Procedure for replacing the ribbon saver motor driver PCB.
Steps to replace the optional ribbon saver sensor.
Procedure for replacing the timing belt for the optional ribbon saver.
Describes how to install the optional RFID kit for printing RFID tags.
Parameters for using the printer with an applicator.
Specifies the maximum forward feed force for label supply.
Defines the constant force for pulling media to the supply side.
Specifies the constant force for pulling liner by the liner rewinder.
Details download and upload specifications for firmware and data.
Procedure to recover from firmware download failures.
Explains folder and file names for SD/USB memory card operations.
