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SATO s86ex - User Manual

SATO s86ex
380 pages
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Table of Contents

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Questions and Answers

  • A
    Andrew VasquezAug 31, 2025
    What to do if the SATO Label Maker shows a paper end error?
    • A
      Alicia GibbsAug 31, 2025
      If your SATO Label Maker displays a paper end error, it could be due to several reasons. First, ensure that the media is loaded correctly. Check also that the media sensor is clean and that its cable is properly connected. Adjust the sensor level if the sensitivity is not set correctly. If the media is jammed, remove it.
  • A
    Autumn MoralesSep 12, 2025
    How to resolve a BCC check error on a SATO Label Maker?
    • B
      Bob FrySep 12, 2025
      If you encounter a BCC check error on your SATO Label Maker, it means the BCC code of the data to be sent is incorrect. Check the data to be sent and the communication settings. You can either continue printing from the point of the error using the LINE button, or clear the error and continue from where it stopped by sending the SUB command.
  • A
    Anthony MartinezAug 30, 2025
    What to do if my SATO Label Maker displays a 'Sensor cover open error'?
    • P
      patrick34Aug 30, 2025
      If your SATO Label Maker displays a 'Sensor cover open error', it means the sensor cover is unlocked or the sensor for sensing the open/close status of the sensor cover is defective. Ensure the sensor cover is locked. If the error persists, the sensor may need to be replaced.
  • B
    Bradley LucasSep 12, 2025
    What causes a calendar error on a SATO Label Maker?
    • B
      Brandon ChavezSep 12, 2025
      A calendar error on your SATO Label Maker occurs when the date and time of the calendar are incorrect, or the calendar IC is not installed. Check if you have installed the calendar IC, or replace the calendar PCB.
  • G
    gramosSep 12, 2025
    What to do if SATO Label Maker shows RFID tag error?
    • M
      mcalderonSep 13, 2025
      If your SATO Label Maker displays an RFID tag error, it means the device could not read or write to the RFID inlay. The solution is to discard the problematic tag.
  • N
    Nicholas ArmstrongSep 16, 2025
    What causes a 'Machine error' on my SATO Label Maker?
    • S
      Sabrina VelasquezSep 16, 2025
      If your SATO Label Maker shows a 'Machine error', it is caused by a defective circuit board. Replace the main (CONT) PCB.
  • N
    Nicole RandolphSep 23, 2025
    What causes a 'Saver error' on my SATO s86ex?
    • C
      coxdanielSep 23, 2025
      If your SATO Label Maker displays a 'Saver error', it means the print head cannot stop at the specified position. Adjust the saver head position. Replace the saver sensor. Replace the saver motor and motor driver PCB. Replace the saver cam.
  • J
    Jeffrey DavidsonAug 27, 2025
    What to do if my SATO s86ex Label Maker shows a 'Head open' error?
    • L
      Linda EatonAug 27, 2025
      If your SATO Label Maker shows a 'Head open' error, it means the print head is unlocked or the sensor for sensing the open/close status of the print head is defective. Make sure the print head is locked. If the problem persists, the sensor may need to be replaced.
  • D
    Denise RamosAug 26, 2025
    What to do if my SATO Label Maker displays a 'Ribbon end' error?
    • A
      Adam LynnAug 26, 2025
      If your SATO Label Maker displays a 'Ribbon End' error, it could be due to several reasons: the ribbon is not loaded, damaged, or not loaded correctly, or the ribbon is torn. To resolve this, load a new ribbon correctly. If the ribbon is torn, clean and adjust the ribbon path.
  • C
    Christina VillanuevaAug 25, 2025
    What to do if my SATO s86ex Label Maker shows a 'Paper end' error?
    • V
      Vanessa ParkerAug 26, 2025
      If your SATO Label Maker displays a 'Paper End' error, it means the media is either not loaded, not loaded correctly, has jammed, or the media sensor is dirty or has a disconnected cable. First, load the media correctly and remove any jammed media. Then, clean the media sensor and ensure its cable is correctly connected. You may also need to adjust the sensor level.

Summary

Installing the Printer

Installation Precautions

Provides essential safety and environmental guidelines for printer installation.

Loading the Ribbon and Media

Loading the Ribbon

Step-by-step guide for correctly loading the ribbon into the printer.

Operation and Configuration

Display and Operation

Overview of the printer's LCD display and operational controls and status icons.

Operating Modes

Lists and describes the various operating modes available on the printer.

Web Configuration

Guides users on accessing and configuring the printer via a web browser interface.

Cleaning and Performing Printer Adjustments

Maintenance of the Print Head and Platen Roller

Step-by-step guide for cleaning the print head and platen roller.

Troubleshooting

When an Error Message Occurs

Explains printer error messages, their causes, and recommended countermeasures.

When a Warning Message Occurs

Explains printer warning messages, their causes, and countermeasures.

Troubleshooting Table

A table listing common printer operational issues and their solutions.

SATO s86ex Specifications

General IconGeneral
Print TechnologyThermal Transfer / Direct Thermal
Print Resolution305 dpi
Maximum Print Length39.37 inches
Media Thickness0.0025 to 0.01 inches
Media TypeRoll
ConnectivityUSB, Ethernet, Serial, Parallel
Operating System CompatibilityWindows, Linux
Supported Barcode TypesQR Code, PDF417
Power SupplyAC 100-240V, 50/60 Hz
Operating Temperature41°F to 104°F (5°C to 40°C)
Storage Temperature-4 to 140°F
Humidity25% to 85% RH, non-condensing (Operating and Storage)

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