How to fix parity error on SATO SG112-ex Label Maker?
A 'Parity error' on your SATO Label Maker indicates that the RS-232C settings are incorrect or the RS-232C cable is not connected correctly. Set the interface settings of the product again. If that doesn't work, power off the product, connect the RS-232C cable correctly, and then power it back on.
What causes 'Ribbon end' error on my SATO Label Maker and how to resolve it?
If your SATO Label Maker displays a 'Ribbon end' error, it indicates that the ribbon is either not loaded, damaged, not loaded correctly or torn. You should load a new ribbon or ensure the ribbon is loaded correctly. If the ribbon is torn, clean and adjust the ribbon path.
How to fix the 'Head open' error on my SATO SG112-ex?
A 'Head open' error on your SATO Label Maker means the print head is unlocked. Make sure you lock the print head. If the issue persists, the sensor for detecting the open/close status of the print head might be defective, and you should contact your SATO reseller or technical support center to replace the sensor.
What to do if my SATO SG112-ex Label Maker shows a machine error?
If your SATO Label Maker displays a 'Machine error,' it indicates an internal defect. Try turning the power off and then on again. If the problem persists, you should contact your SATO reseller or technical support center for further assistance.
What to do if my SATO Label Maker displays a cutter error?
A 'Cutter error' on your SATO Label Maker indicates that media is jammed in the cutter unit, or the cutter blade isn't returning to its specified position. First, remove any jammed media from the cutter unit. If the error continues, power the device off and on again. If the blade still doesn't return to position, press the FEED button. If that doesn't work, power the device off and on again.
What does 'Sensor error' mean on my SATO SG112-ex Label Maker?
If your SATO Label Maker displays a 'Sensor error', it may be due to an incorrect media sensor type, meandering media, or an incorrect media sensor level. Set the media sensor type to be compatible with the media you are using. Also, clean and adjust the media path. If problems persist, you should contact your SATO reseller or technical support center to adjust the media sensor level.
What does 'Item No. error' indicate on my SATO SG112-ex?
An 'Item No. error' on your SATO Label Maker means the sequence number of print data is not increased by one, indicating it's not in sequential order. Check the data to be sent and the interface settings.
What does calendar error mean on my SATO SG112-ex?
If your SATO Label Maker displays a 'Calendar error,' the date and time of the calendar are incorrect, or the real-time clock kit is not installed. Power the product off and then on again, and check the print data. Contact your SATO reseller or technical support center to check if you have installed the real-time clock (calendar) kit or replace the real-time clock (calendar) kit.
What does 'Framing error' mean on my SATO Label Maker?
A 'Framing error' on your SATO Label Maker indicates that the RS-232C settings are incorrect or the RS-232C cable is not connected correctly. Set the interface settings of the product again. If that doesn't work, power off the product, connect the RS-232C cable correctly, and then power it back on.
How to troubleshoot 'Download data error' on SATO SG112-ex?
A 'Download data error' on your SATO Label Maker indicates that the downloaded data is invalid or the download area is insufficient. Check the downloaded data and its size.
Provides essential safety guidelines for using the product to prevent injury.
Offers instructions for safe and proper installation and handling of the printer.
Guidelines for selecting a safe and appropriate location for product installation.
Explains the printer's display, icons, and basic operational modes.
Details various modes like User, Interface, Memory, Advanced, and Test Print.
Adjusts print position, stop position, and related reference points.
Adjusts print darkness and print speed for optimal print quality.
General precautions and procedures for cleaning the printer.
Detailed steps for cleaning the print head, platen roller, and related parts.
Lists common error messages, their causes, and corresponding countermeasures.
Lists common warnings, their causes, and countermeasures.
Guides for resolving common problems like no power, media feed, or print issues.
General| Print Method | Thermal transfer |
|---|---|
| Ribbon Length | 300 m |
| Interfaces | USB, Serial, Ethernet |
| Operating Temperature | 5°C to 40°C |
| Storage Temperature | -20°C to 60°C |
| Max Print Width | 104 mm |
| Media Type | Labels, tags |
| Media Width | 25.4 mm to 118 mm |
| Media Thickness | 0.06 mm to 0.18 mm |
| Ribbon Width | 110 mm |
| Processor | 32 bit RISC CPU |
| Power Supply | AC 100-240V, 50/60Hz |
| Print Resolution | 203 dpi |
| Memory | 16 MB |
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