Sharp MX-2300 G

MX-2300/2700 N/G SELF DIAG AND TROUBLE CODE 8 – 8
3. Details of trouble code
A0-01 PCU ROM abnormality
A0-02 SCU ROM abnormality
A0-10 Controller ROM error
A0-11 IF version discrepancy (CTL-PCU)
A0-12 IF version discrepancy (CTL-SCU)
A0-20 Machine level error (CTL detection)
A0-21 Machine level error (PCU detection)
A0-22 Machine level error (SCU detection)
CE-00 Communication error other than CE-
01 – 08
CE-01 Network controller trouble
CE-02 Not-specified mail/FTP server error
CE-03 Communication error in image send
Trouble content PCU ROM content trouble
Section PCU
Case 1 Cause Firmware upgrade is not made properly due to power
OFF, etc.
Check
and
remedy
Use SIM49-1 to upgrade the firmware.
Trouble content SCU ROM content trouble
Section Scanner
Case 1 Cause Some part of SFU is not upgraded during upgrading of
the firmware.
Check
and
remedy
Use SIM49-1 to execute the firmware.
Trouble content SFU combination error in the controller
Section MFP
Case 1 Cause SFU upgrade was not properly made when upgrading
the firmware.
Check
and
remedy
Controller firmware upgrade
Trouble content Combination error between CTL and PCU
Section MFP
Case 1 Cause Combination error between CTL and PCU
Check
and
remedy
Check the firmware combination between CTL and
PCU.
Trouble content Combination error between CTL and SCU
Section MFP
Case 1 Cause Combination error between CTL and SCU
Check
and
remedy
Check the firmware combination between CTL and
SCU.
Trouble content Combination error between the machine production/
remodeling and the firmware
Section MFP
Case 1 Cause Combination error between the machine production/
remodeling and the firmware
Check
and
remedy
Check the combination between the machine
production/remodeling and the firmware.
Trouble content Combination error between the machine production/
remodeling and the firmware
Section PCU
Case 1 Cause Combination error between the machine production/
remodeling and the firmware
Check
and
remedy
Check the combination between the machine
production/remodeling and the firmware.
Trouble content Combination error between the machine production/
remodeling and the firmware
Section Scanner
Case 1 Cause Combination error between the machine production/
remodeling and the firmware
Check
and
remedy
Check the combination between the machine
production/remodeling and the firmware.
Trouble content Another communication error occurs.
Section MFP
Case 1 Cause Network cable connection trouble
Check
and
remedy
Check to insure that the network cable is securely
connected.
Trouble content Network controller and its peripheral circuit trouble
Section MFP
Case 1 Cause Network controller and its peripheral circuit trouble
Check
and
remedy
1) Check the network controller and its peripheral
circuit.
2) Output the NIC Config Page and check the NIC
version.
3) Replace the MFPcnt PWB.
Trouble content The specified mail server, FTP server, and SMB
server are not found
Section MFP
Case 1 Cause Network cable connection trouble
Check
and
remedy
Check to insure that the network cable is securely
connected.
Case 2 Cause Network setup trouble
Check
and
remedy
1) Check that the connected network supports TCP/
IP protocol.
2) Check from Web page that the Primary/
Secondary E-mail Server Address or the FTP
server/Desktop PC/SMB server address as the
destination is properly set.
3) When the above address is described with the
Hostname, check that the DNS server is properly
set or not.
Case 3 Cause SMTP server/FTP server/NST/SMB server trouble
Check
and
remedy
Check the SMTP server/FTP server/NST/SMB server
for any trouble.
Trouble content The specified server does not respond during image
send.
Section MFP
Case 1 Cause Network cable connection trouble
Check
and
remedy
Check to insure that the network cable is securely
connected.
Case 2 Cause SMTP server/FTP server/NST/SMB server trouble
Check
and
remedy
Check the SMTP server/FTP server/NST/SMB server
for any trouble.