MX-2300/2700 N/G SELF DIAG AND TROUBLE CODE 8 – 10
E7-01 System data trouble
E7-03 HDD trouble
E7-05 Local memory access error
* Combination where local memory Slot 4 (inside) and Slot 3 (out-
side) operate normally (Refer to E7-09) but a hard error occurs.
E7-06 Decode error trouble: Compression
decode error (A compression file can-
not decompressed.)
E7-08 Local memory specifications error
* The error occurs when a DIMM which is not recommended by
Sharp.
E7-09 Local memory combination error
Trouble content ICU data trouble occurs.
Section MFP
Case 1 Cause ICU image transfer trouble
Check
and
remedy
1) Check the connection state of the MFPcnt PWB
connector.
2) Replace the MFPcnt PWB.
Trouble content HDD connection trouble
File control area data trouble (when FAT is broken)
Section MFP
Case 1 Cause The HDD is not properly installed to the MFPcnt PWB
Check
and
remedy
1) Check installation of the HDD of the MFPcnt
PWB.
2) Check connection of the harness of the MFPcnt
PWB.
3) Use SIM62-2 and -3 to check read/write from/to
the HDD.
Case 2 Cause The HDD does not work properly.
Check
and
remedy
Replace the HDD.
Case 3 Cause MFPcnt PWB trouble
Check
and
remedy
Replace the MFPcnt PWB.
Trouble content Local memory cannot be accessed.
Section MFP
Case 1 Cause Local memory installation abnormality
Check
and
remedy
Check the installing state of the local memory.
Case 2 Cause Dirt on local memory pin
Check
and
remedy
Clean the local memory pin with alcohol.
Case 3 Cause Garbled data
Check
and
remedy
1) Use SIM60-01 to check memory read/write.
2) Replace the memory.
3) Replace the MFPcnt PWB.
Trouble content A decode error occurs when forming an image.
Section MFP
Case 1 Cause Compression data abnormality
Check
and
remedy
1) Check the installing state of the PWB. (PCI bus)
2) When an error occurs during a FAX job, check
the installation of the FAX PWB. In the other
cases, check the installation of the MFPcnt PWB
and HDD.
3) Replace the MFPcnt PWB.
Case 2 Cause HDD connection abnormality
Check
and
remedy
Check the HDD connection.
Case 3 Cause Data are garbled in image compression/send.
Check
and
remedy
1) Check the installation of the PWB. (PCI bus)
2) When an error occurs during a FAX job, check
the installation of the FAX PWB. In the other
cases, check the installation of the MFPcnt PWB
and HDD.
3) Replace the MFPcnt PWB.
Case 4 Cause MFPcnt PWB abnormality
Check
and
remedy
Replace the MFPcnt PWB.
Case 5 Cause Local memory access trouble
Check
and
remedy
Check and execute remedy similarly to E7-05.
Trouble content DIMM of different specification is detected in the local
memory slot.
Section MFP
Case 1 Cause DIMM of different specification is installed to the local
memory slot.
Check
and
remedy
Check the installed DIMM.
Trouble content Local memory slot combination error
Section MFP
Case 1 Cause DIMM of other than 256MB is installed to the default
slot.
Check
and
remedy
Check the combination of installed DIMM.
Case 2 Cause DIMM of other than 256MB is installed to the
expansion slot.
Check
and
remedy
Check the combination of installed DIMM.
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