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11.5 Diagnostics using the Safety Assistant app
Overview
Y
ou can use the Safety Assistant app to read the diagnostic data of the safe multibeam
scanner via NFC and display it on an NFC-capable mobile device.
Diagnostic data
T
he following diagnostic data can be displayed in an NFC-capable mobile device:
•
Device information, e.g., name, serial number, type code
•
Device status, e.g., status of the OSSDs, status of the universal output, status of
the segments
•
Configuration information
•
Fault diagnosis with error code, error description, STATE LED and troubleshooting
details
Approach
b
Hold t
he NFC-capable mobile device near the marked NFC-area on the safe multi‐
beam scanner to retrieve the diagnostic data.
Complementary information
The diagnostic data can also be read out in the voltage-free state of the safe multibeam
scanner. However, you will receive more information if the safe multibeam scanner is
supplied with voltage.
TROUBLESHOOTING 11
8025936/2021-01-08 | SICK O P E R A T I N G I N S T R U C T I O N S | scanGrid2 I/O
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Subject to change without notice