Siemens SIMATIC MV440 - Service & Support

SIMATIC MV420 / SIMATIC MV440
Operating Instructions, 04/2013, A5E02371045-06
397
Appendix
A
A.1 Service & Support
Technical Support
You can contact Technical Support for SIPLUS HCS systems as follows:
● Phone: + 49 (0) 911 895 5900
● E-mail (mailto:technical-assistance@siemens.com
)
● Internet: Online support request form:
(http://www.siemens.com/automation/support-request
)
Contact partner
If you have any further questions on the use of our products, please contact one of our
representatives at your local Siemens office.
The addresses are found on the following pages:
● On the Internet (http://www.siemens.com/automation/partner
)
● In Catalog CA 01
● In the catalog ID 10 for Industrial identification systems
Service & support for industrial automation and drive technologies
You can find various services on the Support homepage
(http://www.siemens.com/automation/service&support
) of IA/DT on the Internet.
There you will find the following information, for example:
● Our newsletter containing up-to-date information on your products.
● Relevant documentation for your application, which you can access via the search
function in "Product Support".
● A forum for global information exchange by users and specialists.
● Your local contact for IA/DT on site.
● Information about on-site service, repairs, and spare parts. Much more can be found
under "Our service offer".