8-2 Customer Service
Instrument Repair
Spectra-Physics customers. When products manufactured by others are used in
conjunction with Spectra-Physics equipment, this warranty is extended only to the
equipment manufactured by Spectra-Physics.
Spectra-Physics will provide at its expense all parts and labor and one-way return
shipping of the defective part or instrument (if required).
This warranty does not apply to equipment or components that, upon inspection by
Spectra-Physics, discloses to be defective or unworkable due to abuse, mishandling,
misuse, alteration, negligence, improper installation, unauthorized modification,
damage in transit or other causes beyond Spectra-Physics’ control.
The above warranty is valid for units purchased and used in the United States only.
Products with foreign destinations are subject to a warranty surcharge.
Instrument Repair
If service for your laser is required, call your Spectra-Physics service representative and
a Spectra-Physics service engineer will be sent to remove and package the laser for
return shipment to the company. If the laser is out of warranty, a purchase order is
needed to cover this service call.
Service Centers
Table 8-1 Service centers
Location Contact Details
Austria Spectra-Physics - High Q Laser
Feldgut 9
Rankweil A-6830
Austria
Tel: +43 5522 82646
Fax: +43 5522 82646 800
Email: office@highqlaser.at
Spectra-Physics Vienna
Fernkorngasse 10
1100 Vienna
Austria
Tel: +43 1 503 70 02 0
Fax: +43 1 503 70 02 99
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