2. Memory support: Make sure that the memory modules are supported. Refer to the
product page on our website at https://www.supermicro.com. Test the modules using
memtest86 or a similar utility.
Note: Click on the "Tested Memory List" link on the motherboard's product page to
see a list of supported memory.
3. Storage Drive support: Make sure that all storage drives work properly. Replace the
failed storage drives with good ones.
4. System cooling: Check the system cooling to make sure that all heatsink fans and
processor/system fans, etc., work properly. Check the hardware monitoring settings
in the IPMI to make sure that the processor and system temperatures are within the
normal range. Also, check the front panel Overheat LED and make sure that it is not
on.
5. Adequate power supply: Make sure that the power supply provides adequate power
to the system. Make sure that all power connectors are connected. Refer to our
website for more information on the minimum power requirements.
6. Proper software support: Make sure that the correct drivers are used.
B. If the system becomes unstable before or during OS installation, check the following:
1. Source of installation: Make sure that the devices used for installation are working
properly, including boot devices such as a USB flash or media device.
2. Cable connection: Check to make sure that all cables are connected and working
properly.
3. Use the minimum configuration for troubleshooting: Remove all unnecessary
components (starting with add-on cards first), and use the minimum configuration (but
with the processor and a memory module installed) to identify the trouble areas.
Refer to the steps listed above in this section for proper troubleshooting procedures.
4. Identify bad components by isolating them: If necessary, remove a component in
question from the chassis, and test it in isolation to make sure that it works properly.
Replace a bad component with a good one.
5. Check and change one component at a time instead of changing several items at the
same time. This will help isolate and identify the problem.
6. To find out if a component is good, swap this component with a new one to see if the
system will work properly. If so, then the old component is bad. You can also install
the component in question in another system. If the new system works, the
component is good and the old system has problems.
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X14SAE/X14SAE-F: Troubleshooting
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