CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2
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SG-System I Operating Manual
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• Unknown Call: The originating telephone number has not been received, or was not transmitted.
NOTE: A nibble is half a byte. Of the byte AF, ‘A’ is the high nibble, ‘F’ is the low nibble.
Option 113: Caller Source to SG Automation
Default (00)
Use this option to enable the transmission of Caller ID or ANI to the software automation output.
Possilbe values are as follows:
NOTE: Option 112 must be programmed for Caller ID (01) or ANI (4X or 2X, where ‘X’ represents the number of DNIS digits).
Option 114: Caller Source to Printer
Default (00)
Use this option to enable the transmission of Caller ID or ANI to the printer output.
Possible values are as follows:
NOTE: Option 112 must be programmed for Caller ID (01) or ANI (4X or 2X, where ‘X’ represents the number of DNIS digits).
Table 14: Caller Source to Automation
Protocol Format Description
00 Do not send to the automation software.
01 4RRLL Send to the automation software (North American Caller ID).
02 URRLLL Send to the automation software (International Caller ID).
04 uRRLL Send ANI information to the automation software.
05 uRRLLL Calling Name protocol ID.
Table 15: Caller Source to Automation
Protocol Format Description
00 Do not send to the printer.
01 4RRLL Send to the printer. Each alarm will print an extra line, display-
ing the Caller ID (North American Caller ID).
04 4RRLL Send to the printer. Each alarm will print an extra line, display-
ing the ANI number.