Toshiba TECRA A11 Series User Manual

Troubleshooting Procedures
2.18 Fingerprint sensor Troubleshooting
CAUTION: To delete the account for confirming the fingerprint operation, it is necessary
to log on by the account with the management authority. If the password has
been set to log on, ask the Log-ON password to the user.
To check if the Fingerprint sensor works correctly or not, follow the troubleshooting
procedures below as instructed.
When failed in Procedure 1 to Procedure 3, execute Procedure 4.
Procedure 1: Setting Windows Log-ON password
Procedure 2: Registration of fingerprint
Procedure 3: Authentication of fingerprint
Procedure 4: Connector Check and Replacement Check
CAUTION: Scan your finger shown below.
1. Lay your finger straight to the sensor and put lightly the first joint of your
finger at the centerline of the fingerprint sensor.
2. Slide slowly your finger from the first joint to fingertip at constant speed.
When not recognized, adjust the speed.
Fingerprint
sensor
Fingerprint
sensor
TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 2-59

Toshiba TECRA A11 Series Specifications

General

RAM	Up to 8GB DDR3
Operating System	Windows 7 Professional
Battery Life	Up to 4 hours
Optical Drive	DVD SuperMulti Drive
LAN	Gigabit Ethernet
Processor	Intel Core i3, i5, or i7
Display	15.6-inch HD (1366x768)
Storage	HDD up to 500GB
Graphics	Intel HD Graphics
Wireless	802.11 a/g/n
Webcam	Integrated webcam
Ports	USB 2.0, VGA, RJ-45
Card Reader	SD
Battery	6-cell Li-ion
Dimensions	374 x 250 mm
Chipset	Mobile Intel QM57 Express Chipset