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Toshiba TECRA A11 Series User Manual

Toshiba TECRA A11 Series
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Troubleshooting Procedures
TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 2-31
2.5 USB FDD Troubleshooting
To check if the USB FDD is malfunctioning or not, follow the troubleshooting procedures
below as instructed.
Procedure 1: FDD Head Cleaning Check
Procedure 2: Diagnostic Test Program Execution Check
Procedure 3: Connector Check and Replacement Check
2.5.1 Procedure 1 FDD Head Cleaning Check
FDD head cleaning is one option available in the Diagnostic Program.
After connecting USB FDD, insert the Diagnostics Disk in the floppy disk drive. Turn on the
computer and run the test. And then clean the FDD heads using the cleaning kit. If the FDD
still does not function properly after cleaning, go to Procedure 2.
Detailed operation is given in Chapter 3, Tests and Diagnostics.
If the test program cannot be executed on the computer, go to Procedure 3.

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Toshiba TECRA A11 Series Specifications

General IconGeneral
RAMUp to 8GB DDR3
Operating SystemWindows 7 Professional
Battery LifeUp to 4 hours
Optical DriveDVD SuperMulti Drive
LANGigabit Ethernet
ProcessorIntel Core i3, i5, or i7
Display15.6-inch HD (1366x768)
StorageHDD up to 500GB
GraphicsIntel HD Graphics
Wireless802.11 a/g/n
WebcamIntegrated webcam
PortsUSB 2.0, VGA, RJ-45
Card ReaderSD
Battery6-cell Li-ion
Dimensions374 x 250 mm
ChipsetMobile Intel QM57 Express Chipset

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