Toshiba TECRA A11 Series User Manual

Troubleshooting Procedures
2.10 Optical Disk Drive Troubleshooting
To check if optical disk drive is malfunctioning or not, follow the troubleshooting procedures
below as instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
2.10.1 Procedure 1 Diagnostic Test Program Execution Check
Execute the CD-ROM/DVD-ROM Test in the Diagnostic P
rogram. Refer to Chapter 3, Tests
and Diagnostics for more information on how to perform the test program.
Prepare the tools before the test.
If any error is detected by the test, go to Procedure 2.
2.10.2 Procedure 2 Connector Check and Replacement Check
The SATA ODD may b
e disconnected, or the SATA ODD or system board may be damaged.
Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures and perform the following checks:
Check 1 Make sure the SATA ODD is firmly connected to CN1950 on the system
board.
If any of the connections are loose, reconnect firmly and repeat Procedure 1. If
there is still an error, go to Check 2.
TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 2-45

Toshiba TECRA A11 Series Specifications

General

RAM	Up to 8GB DDR3
Operating System	Windows 7 Professional
Battery Life	Up to 4 hours
Optical Drive	DVD SuperMulti Drive
LAN	Gigabit Ethernet
Processor	Intel Core i3, i5, or i7
Display	15.6-inch HD (1366x768)
Storage	HDD up to 500GB
Graphics	Intel HD Graphics
Wireless	802.11 a/g/n
Webcam	Integrated webcam
Ports	USB 2.0, VGA, RJ-45
Card Reader	SD
Battery	6-cell Li-ion
Dimensions	374 x 250 mm
Chipset	Mobile Intel QM57 Express Chipset