Toshiba TECRA A11 Series User Manual

Troubleshooting Procedures
TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784) [CONFIDENTIAL] 2-37
2.6.3 Procedure 3 Format Check
The computer’s HDD is formatted using the DOS FORMAT program or the physical format
program of the test program. To format the HDD, start with Check 1 below and perform the
other steps as required.
Refer to the DOS Manual for the operation of DOS. For the format by the test program, refer
to the Chapter 3.
Check 1 Format the 2.5” HDD using DOS FORMAT command. Type as FORMAT C:
/S/U.
If the 2.5” HDD can not be formatted, perform Check 2.
Check 2 Using the DOS FDISK command, set the 2.5” HDD partition. If the partition is
not set, go to Check 3. If it is set, format the 2.5” HDD using MS-DOS FORMAT
command.
Check 3 Using the Diagnostic Disk, format the 2.5” HDD with a format option (physical
format). If HDD is formatted, set the 2.5” HDD partition using DOS FDISK
command.
If you cannot format the 2.5” HDD using the Tests and Diagnostic program, go to
Procedure 4.

Toshiba TECRA A11 Series Specifications

General

RAM	Up to 8GB DDR3
Operating System	Windows 7 Professional
Battery Life	Up to 4 hours
Optical Drive	DVD SuperMulti Drive
LAN	Gigabit Ethernet
Processor	Intel Core i3, i5, or i7
Display	15.6-inch HD (1366x768)
Storage	HDD up to 500GB
Graphics	Intel HD Graphics
Wireless	802.11 a/g/n
Webcam	Integrated webcam
Ports	USB 2.0, VGA, RJ-45
Card Reader	SD
Battery	6-cell Li-ion
Dimensions	374 x 250 mm
Chipset	Mobile Intel QM57 Express Chipset