Toshiba TECRA A11 Series User Manual

Troubleshooting Procedures
Check 2 In the case of error code 10h or 12h:
 Make sure the AC adapter and AC power cord are firmly plugged into the DC
IN 15 V socket and wall outlet. If the cables are connected firmly, go to the
following step.
 Connect a new AC adapter and AC power cord. If the problem still occurs, go
to Procedure 5.
Check 3 In the case of error code 21h:
 Go to Procedure 3.
Check 4 For any other errors, go to Procedure 5.
2.3.3 Procedure 3 Connection Check
The wiring diagram related to the power supply is shown below:
Any of the connectors may be disconnected. Perform Check 1.
Check 1 Make sure the AC adapter and the AC power cord are firmly plugged into the DC
IN jack and wall outlet. If these cables are connected firmly, go to Check 2.
Check 2 Replace the AC adapter and the AC power cord with new ones.
 If the DC IN icon does not light, go to Procedure 5.
 If the battery icon does not light, go to Check 3.
Check 3 Make sure the battery pack is installed in the computer correctly. If the battery is
properly installed and the battery icon still does not light, go to Procedure 4.
2-20 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)

Toshiba TECRA A11 Series Specifications

General

RAM	Up to 8GB DDR3
Operating System	Windows 7 Professional
Battery Life	Up to 4 hours
Optical Drive	DVD SuperMulti Drive
LAN	Gigabit Ethernet
Processor	Intel Core i3, i5, or i7
Display	15.6-inch HD (1366x768)
Storage	HDD up to 500GB
Graphics	Intel HD Graphics
Wireless	802.11 a/g/n
Webcam	Integrated webcam
Ports	USB 2.0, VGA, RJ-45
Card Reader	SD
Battery	6-cell Li-ion
Dimensions	374 x 250 mm
Chipset	Mobile Intel QM57 Express Chipset