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• Use another web browser or computer to log in again.
• Reset the mesh device to factory default settings and try again. If login still fails, please
contact the technical support.
Note: You’ll need to reconfigure the mesh device to surf the internet once the mesh device is reset.
Q4. What should I do if I can’t access the internet even though the
configuration is finished?
1. Visit http://tplinkwifi.net and log in with your TP-Link ID or the password you set for
the mesh device.
2. Go to Setting > Network Map (AP Mode) or Advanced > Status (Router Mode) to
check internet status:
If IP Address is a valid one, please try the methods below and try again:
• Your computer might not recognize any DNS server addresses. Please manually
configure the DNS server.
• For AP Mode:
1 ) Go to Setting > Network > LAN Settings.
2 ) Select Address Type as Static IP.
3 ) Enter 8.8.8.8 as Primary DNS, click SAVE.
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