7. TROUBLESHOOTING
This section lists the common problems that you may encounter when operating the
printer. Also, it provides solutions.
1. The printer is not receiving power.
Turn the power switch on.
Check power connection from both the socket to the power supply and
the power supply to the printer.
2. The printer is on and ready to use.
No action necessary.
3. The printer is paused.
Press the feed button to resume printing.
4. The LED is on red blinking.
If the LED is on red blinking, which means that either label or ribbon runs out.
Label runs out:
Load a roll of label and follow the instructions as following and then press the
feed button to resume printing.
1. Insert a 1” label spindle into a paper roll
2. Open the printer’s top cover by releasing the green top cover open levers
located on each side of the printer and lifting the top cover. A top cover
support at the rear of the printer will hold the printer top cover open.
3. Place a roll of paper onto the center of the paper roll mount.
4. Feed the paper, printing side face up, through the Teflon bar and the label
guide and pass over the platen.
5. Adjust the green center-biased label guides in or out so they are slightly
touch the edges of the label backing.
6. To close the printer top cover, lift the cover slightly and pull the top cover
support forward toward the front of the printer. Close the printer top cover
slowly and make sure the cover locks latch securely.
.
Ribbon runs out:
Load a roll of ribbon and follow the instructions as following and then press
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