12 General information
Service
The service department of Unify Software and Solutions GmbH & Co. KG can
only help you if you experience problems or defects with the phone itself. Should
you have any questions regarding operation, your specialist retailer or network
administrator will gladly help you.
For queries regarding connection of the telephone, please contact your network
provider.
If you experience problems or defects with the phone, please dial the service
number for your country.
Intended use
The OpenScape Desk Phone CP200/CP205 phone is a desktop unit designed
for voice transmission and for connection to the LAN. It can also be used as a
workstation device. Any other use is regarded as unintended.
Telephone type
The identification details (exact product designation and serial number) of your
telephone can be found on the nameplate on the underside of the base unit.
Specific details concerning your communication platform can be obtained from
your administrator.
Please have this information ready when you contact our service department re-
garding faults or problems with the product.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the telephone (front
right) should be kept clear. The optimum distance is approx. 50 cm.
• Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display to ensure you have a frontal view of the
display and avoid light reflections.
– Adjust the contrast as required page 31.
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