25 Getting to know the OpenScape Desk Phone CP200/CP205
Call logging
The following call lists are stored under Call logging and can be accessed via the preset "Conver-
sations" function key ( page 18):
• Missed (x): Missed calls
• Dialled (x): Dialed calls (with or without connection)
• Received (x): Answered calls
• Forwarded (x): Forwarded calls
The number of missed calls and unchecked calls is shown on the idle display. Missed calls are not
saved and displayed if Call logging is disabled page 126.
Each call list may contain up to 30 entries. Once this limit is reached, the oldest entry in the list is
overwritten. Multiple calls from the same number are only listed once.
The following data is saved, for example, for missed calls:
• Phone number/name depending on available data.
• Number of call attempts.
• The time of the last call attempt for each listed caller, in relation to the current day, otherwise the
date of the last call attempt.
The administrator may have made special settings for missed calls. To indicate new missed calls,
• the LED flashes
• you also receive a message on the display
Entries can only be saved if the caller ID is displayed as a name, number or both. If the caller ID
is not transferred, the call is saved as "Unknown".
You can delete all the entries in the respective call list page 125. After selecting an entry, you
can dial it immediately by confirming page 125.
Synchronizing call log data with RingCentral API
To sync call log data from the RingCentral backend to your device, you need to establish a con-
nection to the RingCentral API. This can be configured by your administrator via the WBM Inter-
face under Local functions > RingCentral API. Once this option is enabled, your device will stop
logging calls locally and will start displaying the Call log which is synchronized with your RingCen-
tral user's call log stored at RingCentral API server.
Additional notes on Call logging
• Missed calls are not signaled if Call logging is disabled page 126.
• If missed calls for this connection were answered by other subscribers, these calls are not listed
in the Missed (x) list or are marked with a checkmark in accordance with the Call logging setting
page 127.
• Forwarded calls of all types are logged under "Forwarded (x)" and not as "Missed (x)". This is
regardless of how the parameter for missed calls is defined.
Call logging function must be activated in order to display call lists page 126. Call logging
must also be activated for the customary last number redial function. If Call logging is not
activated, the message "Key function unavailable" is shown when you press the function
key.
When enabled for the first time, this option will clear the local call log from
you device and delete all call history data from existing conversations.
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