C H A P T E R 17
Overview
This chapter details how to troubleshoot and fix various issues with bright blue. If your system is not functioning
properly, check this chapter for possible fixes. If you do not find your problem here, or if the recommended fix does
not solve the problem, contact technical support for assistance.
Device Communication
If devices are not communicating, there may be:
â–ª Device addressing Issues
â–ª Wiring problems
Device Addressing Issues
If multiple RS-495 devices are given the same address on installation all or some of the devices will not work or
will only work intermittently. To correct, disconnect all of the devices and reconnect one at a time to diagnose the
problem. Re-address the duplicate device to a unique address.
Wiring Problems
If the communication wiring to a device is reversed, communication to all other devices on that channel may go
down. To correct, disconnect all of the devices and reconnect one at a time to diagnose the problem. Once the
reversed device is found, wire correctly.
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