Common Problems
361
Misregistration on a double-sided copy of
business cards.
When printing a name card from Tray 5
(Bypass Tray), the lead edge registration
may be different between side 1 and side 2
(maximum 4.4 mm).
• Adjust the position of the image on the
output copy paper. Refer to Image Shift in
the Copy chapter of the User Guide.
Output does not reflect the selections made
on the touch screen.
• Select [Save] after each selection on the
touch screen, if available.
The finisher does not stack output correctly. • Check that the paper tray guides are
locked into position against the paper.
Pages in the set are not stapled. • Check that the paper tray guides are
locked into position against the paper.
Paper delivered to an output tray is not
properly stacked up.
• Flip over the paper stack in the paper tray,
or rotate it head to toe.
Paper curls. • Check that the paper is loaded correctly.
Load paper in Trays 1, 2, 3 and 4 seam
side up.
• Load paper in the High Capacity Tandem
Tray and bypass tray seam side down.
• Load custom media in the bypass tray.
• Refer to
Paper and Other Media on
page 17
for procedures.
Cannot store a document for secure polling
due to full memory.
• Cancel the operation, then repeat the
same operation later when additional
memory is available.
Symptom Recommendation
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